Mr. Tire Auto Service Centers Reviews Summary

Customer Service

Pros:

• "The manager was super respectful and got me in fast."
• "Everyone was very welcoming, from the desk person, to the manager, to the gentleman who fixed my flat."
• "Everyone was very nice. I will definitely be back for other services and will recommend to friends."
• "Im a business owner in Tom's River,and get 100 percent service,each and every time I bring in a vehicle in,I'm treated with respect and courtesy."
• "Mike is always so knowledgeable and cordial. Mike always explains everything."
• "Mike and the Entire Team at Mr Tire were extremely helpful, kind, and very fast."
• "Don was excellent - very friendly, professional, and efficient."

Cons:

• "I've used them for other things before, but will NEVER go back."
• "LADIES, DO NOT GO HERE IF YOU DONT KNOW WHAT YOURE TALKING ABOUT."
• "I do not suggest this place to anyone!!"
• "I will go elsewhere even if it is a little more money because this place is trying to scam me and I see right through it."
• "Do they treat all women like this? Think twice before going or you might spend 1000s on unnecessary repairs, especially if you're a woman."
• "One guy is very nice however the little bald guy that works in the Toms River one. I don't think he likes women."
• "The guy at the front desk had an attitude and threw a $10 disposable fee on top of it!"

Quality and Pricing

Pros:

• "High quality parts - tires, breaks, rotors, tire arm, lights (F/B)"
• "Great service. Honest, realistic prices!"
• "They also save me probably $400 compared to what the dealer wanted and were able to warranty the tires for 75,000 miles including road hazard."
• "Quoted me a great price on 4 new tires for a Tesla Model 3."
• "Always a fair price on our service needs."
• "A job that would have costed 3000$+. Costed me only 1,200 at mr tire."
• "The tires were under $90 each, mounted & balanced."

Cons:

• "They installed a different, more expensive tire, and told me they did her a favor because it's better quality."
• "It turns out they balanced the tires improperly and unevenly."
• "They will not pricematch, find any excuse to wiggle around it."
• "Her truck started making a crazy noise... her whole tire was loose because the lug nuts were not put back on properly."
• "Be wary going here for a tire balancing -- you may be disappointed and potentially deal with condescending employees who don't take credibility for possible mistakes being made."
• "A tire that cost $60-70, costs almost double here."
• "This location is horrible! Purchased a full set of tires over a year ago ($900), and I'm still trying to get their 'free' tire rotation!"

Efficiency and Professionalism

Pros:

• "I made an appointment this morning for an oil change at 7:30 AM, and was done and dusted by 7:55."
• "They got me in within 2 hours and the service was done in about 30 minutes - fixed and back on the road!"
• "I was in and out in 20 Mins with New tires installed and on my way home!"
• "They were able to patch and fix the tire within an hour!"
• "Had us in and out in an hour."
• "I’m driving my ford raptor with a trailer I went to firestone and they did not want to help me because I had a trailer at this point I decided to go to mr tires they had me In and out in less than 10 minutes."
• "All within a half hour from start to finish!"