Max's Es-ca Reviews Summary

Category: Italian restaurant Staten Island, New York

Address: 1559 Richmond Rd, Staten Island, NY 10304, USA

Phone: +17189805006

Rating: 4.6
based on 136 reviews.

Service

Pros:

  • "Service is great, food is great and the location is nice and easy for us."
  • "The food is always perfect and the service is always friendly."
  • "Allison and Max have the best Food along with great Service."
  • "The atmosphere of the restaurant is clean and the service is excellent."
  • "Visited here twice in a week because the service was great."
  • "From the moment we walked in and met Anita our Hostess, who did everything to accommodate us, to Jamie, who although not our waitress, was extremely friendly and chatted with us for a bit which was very pleasurable and welcoming."
  • "Our server, Jamie, went above and beyond to make us feel welcome."

Cons:

  • "We sat down and had to wait 30 minutes for the server to take our drink orders, another 30 minutes just for the appetizer orders and 30 minutes later the server finally took our entree orders."
  • "When we were given a table, the server, whose name is Patricio did not acknowledge us."
  • "Our server was extremely rude/acted miserable serving our large party."
  • "Service to long."
  • "Wait staff not very attentive."
  • "The service was terrible, our waiter would disappear and then would ignore us."
  • "The service was Markedly Unacceptable!!! The wait for the food was too long after the server finally took our order."

Food Quality

Pros:

  • "The food was fantastic πŸ‘."
  • "THE FOOD.........SIMPLY AMAZING, from appetizers to desserts."
  • "The beef wellington is the best entree they offer in my opinion."
  • "The food there was absolutely amazing."
  • "The food was amazing and our server, Danny, was great!"
  • "The food was great and the staff was very friendly and helpful especially Nick."
  • "The food was incredible: the pasta was cooked perfectly, and the burrata mozzarella was exceptional."

Cons:

  • "While some of the food was absolutely delicious some dishes were not up to the par."
  • "The food tasted like the work of cooks, not chefs."
  • "Only pieces of the stems of the asparagus spear were used."
  • "For subpar food it feels like I threw money in the garbage."
  • "The food was a huge disappointment."
  • "Chicken was okay but overly lemony."
  • "I ordered the breaded pork chop and it was the worst pork chop I can remember eating."

Ambiance

Pros:

  • "Fun classy atmosphere."
  • "This is a class place with great atmosphere."
  • "The outdoor dining is very spacious."
  • "The music was excellent, the atmosphere cozy and a great."
  • "They have the friendliest service, best drinks, fun classy atmosphere."
  • "Ambience is perfect at the bar, or in the dining room sitting down at a table..for any occasion or just a regular great night out."
  • "Beautiful place for a date night, ambience was beautiful."

Cons:

  • "Wouldn't do the tent thing again."
  • "The place was super busy and very very loud."
  • "It was very noisy on a Saturday night in June."
  • "LOUD and BUSY!!"
  • "The place started getting​ very noisy."
  • "The noise level was unbearable."
  • "Comfortable under the tent luckily weather was good."

Value

Pros:

  • "All this makes the high price tolerable."
  • "The prices are reasonable and the portions are plentiful."
  • "The food is wonderful."
  • "The food selections are plentiful for those that need a wide variety of choices."
  • "One of the best steaks I've had."
  • "The food was great."
  • "The food was exceptional and plentiful."

Cons:

  • "Highly disappointed in paying over $200 for a dinner for two and it not being memorable in any way."
  • "Food is incredibly over priced, both for ambiance and food quality."
  • "Not worth the money."
  • "I personally wouldn’t go there again … just hate paying a lot for food that I don’t enjoy .. my husband had the same opinion."
  • "Steak was dry appetizers tasted like soap soda tasted flat."
  • "They do have different prices for cash and credit."
  • "Drinks also incredibly weak."

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