Walmart Supercenter Reviews Summary

Category: Department store

Address: 299 Valley Gate Dr, Warrington, PA 18976, USA

Phone: +12154889026

Rating: 3.8
based on 318 reviews.

Customer Service

Pros:

  • "Visited Vision dept. Roger was very helpful and very professional."
  • "The guy at customer service was extremely nice as was the girl at self checkout."
  • "Had extremely helpful service from Mighty who was working in electronics!"
  • "Our checkout lady was very friendly and started a conversation with us."
  • "The employees were very helpful and the energy was on 10."
  • "The electronics dept staff were friendly, helpful, and knowledgeable."
  • "I just had the most wonderful experience with a Walmart pick up associate named Carlos."

Cons:

  • "The cashier spoke rudely to the people in front of us in line."
  • "Poor customer service. Tried to return something with the original receipt and tags still attached. Was told it was past 90 days."
  • "Customer service was terrible here. Everytime I tried to flag down help I was just passed along to someone else or told they don't know who has the keys."
  • "The Employees don't Respect the Customer or each other. There's Never anyone to Help you with anything !!"
  • "The manager on duty was an extremely rude little brat!"
  • "The staff are very rude. Well at least in electronics."
  • "Store is terrible called a to get help guy from electronic answer the phone telling me he couldn’t help me he would transfer me to someone who could called him back kept picking up the phone hanging it up called a hour straight no one ever answered terrible customer service."

Store Cleanliness and Organization

Pros:

  • "This is the nicest Walmart in the area and not usually crowded. It is fairly new and when the rest of the world finds out it exists it will probably become the miserable experience Walmart is known for."
  • "This store is clean, well staffed and decently stocked."
  • "The store is always clean and neat. Items are always on the shelves neatly in place."
  • "This Walmart location is clean. We found our shopping experience to be easy."
  • "Very nice and clean place."
  • "The store was so well stocked. Even the bathroom was immaculate."
  • "It is always clean and organized well. I was able to find everything I needed."

Cons:

  • "That place was absolutely the worst store in the world. The grocery isles were destroyed, there was little to no meat in the meat department."
  • "Worst Walmart location I've ever been too.. They have a horrible selection, always out of stock on everything..."
  • "Generally a pretty dirty store, food is thrown everywhere."
  • "This store had nothing in stock. The bread aisle looked like the apocalypse was coming and it was so disorganized."
  • "The store was disheveled and a complete mess, there were items just thrown all over the shelves in no sense of order."
  • "Bathrooms are filthy. I would never expect a brand new walmart to be so dirty..I've never seen so many boogers smeared on the wall."
  • "Stores filthy...."

Stock and Availability

Pros:

  • "I just bought 4 new tires online and had them delivered to the Warrington store and the whole experience was wonderful!"
  • "The store was stocked pretty well and it's more like our Warminster Walmart before they changed it 10+yrs ago."
  • "Great place to pick up virtually all necessary items - one stop shopping."
  • "It is what you expect of a Walmart. It has almost anything you can think of, and although there were stocking problems, they are not so bad as I saw recently at other such places. Special mention for the awesome staff at the pharmacy."
  • "The Walmart in Warrington almost always has everything I want at very reasonable prices."
  • "They had just about everything I needed which has been kind of rare in the last year and a half."
  • "Fully stocked. Excellent pharmacy."

Cons:

  • "A very annoying thing is that I find many out of stock items. The shelves are simply bare."
  • "Worst ever. LITERALLY 66 PEOPLE IN LINE WAITING AND ONLY 2 registers open."
  • "Another annoyance is the order pickers that block the aisles with their carts."
  • "This store has not had the pacifiers I need for over 3 months."
  • "The shelves are never stocked no matter what time you go, it's dirty, there are never enough cashiers & the employees are very rude!"
  • "Prices are great but stock in food market is always very very low."
  • "It also has a lot of empty shelves- it's not unusual for me to walk out empty-handed because they are out of every single item on my list."

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