Doors & More Reviews Summary

Category: Door supplier

Address: 675 NJ-33, Millstone, NJ 08535, USA

Phone: +17324905050

Rating: 4.8
based on 109 reviews.

Customer Service

Pros:

  • "Dave was great to work with. It was very easy to contact him through text and we couldn’t be happier with the whole experience."
  • "Dave was so easy to work with and the genuine sent were probably the most professional gentleman I've ever had work on our house!"
  • "Dave rocks!!! One of the best experiences to purchase the custom door."
  • "Dave was very informative and helpful in my decision process."
  • "Dave was a pleasure to work with, simple easy transaction."
  • "Dave, was incredibly patient and worked with us thru multiple design changes."
  • "Dave was very helpful and eager to customize a design my wife wanted."

Cons:

  • "Frank kept telling my husband and I that he could not get in touch with Dave that’s why he could not give us an appointment... NEVER heard from them."
  • "This company does not stand behind their product... Frank has told us that they do not rust... but they are not returning our phone calls."
  • "We contacted Frank and Dave several times to make an appointment to repair the doors... Frank would assure us that he would call us back and never did."
  • "Installed door back in October 2021 and were supposed to come back to finish the trim work. They took the full payment and never came back to finish the work."
  • "Horrible from beginning to end!... the door took seven months to get done! When it finally arrived it was an inch and a half too short and 2 inches to narrow."
  • "Do not buy from them. You’re a happy customer until your product breaks and then they will disappear."
  • "When the paint on the door faded and peeled from the sunlight... We finally had to hire another person to refinish the door."

Product Quality

Pros:

  • "Wonderful sealing around the exterior of the doors."
  • "The door is very well made and we've had it for about 2 years now."
  • "The door looks absolutely amazing. Very high quality."
  • "Excellent double door product, timely delivery, patient and professional Sales and Service, near perfect installation."
  • "Our new front door came out beautiful and the craftsmanship was impeccable."
  • "We love our front entrance door! It reminds me of an Italian garden gate and the copper accents give it a unique charm and vintage look!"
  • "And the doors are absolutely gorgeous. Really great quality and craftsmanship."

Cons:

  • "One year ago they installed a very expensive beautiful iron double door. A few months ago it started to rust."

Installation Service

Pros:

  • "The installation of the door went seamlessly. It was the coldest day of 2023 and they kept the cold and dust from taking over our home."
  • "The installers took great care in the detail, finishing, and installation of the doors."
  • "The men who installed our door were clean, kind, & did amazing work!"
  • "Instillation could not have been better. Meticulous work with attention to detail and CLEANLINESS!"
  • "The installers were meticulous in every way."
  • "The crew ensured the install was perfect and cleaned up like they were never there."
  • "The installers arrived exactly as scheduled and worked all day to deliver the magnificent finished product."

Cons:

  • "We entered the store on Saturday, within 15/20 min had picked out our door, our home was measured a couple hours later and the door was installed on Wednesday."

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