Address: 700 Washington Ave, Carlstadt, NJ 07072, USA
Phone: +12018070800
Rating: 4.7
based on 126 reviews.
Efficiency and Professionalism
Pros:
"They were very efficient, pleasant, hardworking and patient."
"On time and efficient. Carefully packed and secured all belongings."
"The moving team was efficient, yet still took the time to make sure everything was set up to our liking."
"Josh, Saco, and Marvin were friendly, helpful, and FAST. They were literally running up and down the stairs."
"They moved fast and worked efficiently."
"The team did a great job with the move and worked efficiently with great communication."
"The crew showed up on time and ready to work."
Cons:
"The worst part is that because they do it on your moving day so you're stuck with bad service and ridiculously exorbitant fees."
"By the end of the move time The guys only moved light boxes and left all the heavy furniture and heavy boxes."
"They spent in a 2 bedroom apartment 5 hours and 45 minutes before getting to my new place!"
"The morning of the move, they showed up nearly 30 minutes late."
"Mind you while these people came to my house one of the guys were milking the clock sitting his ass on the porch constantly going to the bathroom what am I paying you guys for?"
Customer Service and Communication
Pros:
"I highly recommend them from the initial meeting to the end."
"I would highly recommend your company and services to any and all!"
"I would recommend Movers 201 enthusiastically, and without hesitation."
"Brigitte took care of me virtually with the estimate."
"Brigitte was very accommodating and helpful on the phone."
"Brigitte, who was extremely helpful and flexible to do it via facetime."
"The office staff was extremely helpful and flexible with setting up an appointment."
Cons:
"Amir the owner responded to my post of this bad review, he is a liar!"
"This moving company are cheaters, stealers, and liars! Trust me on that!"
"They tried to bribe me to take my review down."
"When we called this guy Amir regarding our luggage, he is so Disrespectful, Rude and does not care about ur inconvenience."
"Would not listen to anything I said just started yelling and yelling if I said anything that was negative or a problem."
"Amir is a liar! He is the owner of a company that he shouldn't be an owner of any company!"
"What a disaster day ! after being in touch with Amir maybe the owner!! I am so disappointed by his comportement not professional at all no sense of courtesy,very rude and impolite."
Pricing and Estimates
Pros:
"I found their pricing very reasonable and fair."
"At the end, the bill ended up to be a few hundred dollars under the estimate."
"Rates were just like discussed, no bait and switch there!"
"My final price was less than my original quote which if you’ve moved before is unheard of!"
"We ended up being done *under* estimate. That has never, ever happened to me."
"The price was reason with no hidden fees."
"Although the price was under estimated - it was still cheaper than other company's I called."