TenderBones Rib Shack Reviews Summary

Category: Barbecue restaurant

Address: 2504 Red Lion Rd, Bear, DE 19701, USA

Phone: +13028327427

Rating: 4.2
based on 240 reviews.

Food Quality

Pros:

  • "EXTREMELY TENDER RIBS!! GREAT TASTE!!"
  • "The chef Philadelphia cheesesteak was packed with meat cheese fried onions and peppers it was flavorful season perfectly juicy and tender chopped most important delicious."
  • "Amazing amazing Barbeque place!! Ribs and chicken N waffles are amazing."
  • "This sandwich is excellent."
  • "The ribs are fall off the bone tender and delicious."
  • "The meat is flavored very well and the whiz is very delicious along with the sauteed peppers and onions."
  • "The ribs are fantastic and portions generous imo."

Cons:

  • "I just don't know how you can get NOT ONE THING right in an entire $50 order."
  • "Not smoked much and very fatty; just not very enjoyable."
  • "The greens were not so tasty. I was not a fan of the cornbread, very dry."
  • "The ribs were fatty and they forgot a side order and never came back to replace it."
  • "Ordered 1/2 lb of brisket with NO sauce, what I got I'm not sure, the mystery meat was floating in so much of who knows what kind of sauce."
  • "The mac&cheese (portion size small) was not good."
  • "Old reheated brisket, mega store bought bbq sauce, dry stale roll."

Service

Pros:

  • "The employee was very friendly and patient."
  • "The owner, Chef Bones came out to make sure I really wanted the spicy bbq sauce on the brisket and as it turns out I didn’t!"
  • "Was instantly greeted by the owner!! Opened the door for me and introduced himself and gave me a brief history on the establishment."
  • "The attention we got from the Owner was something that is missing from most places these days."
  • "The workers there showed friendliness and professionalism both on the phone and onsite."
  • "The chef was even kind enough to come out, talk to customers, and give out samples of their fried fish and brisket while we waited."
  • "Friendly atmosphere and very good food."

Cons:

  • "Avoid this place if you are looking for a good cheese steak!!!!"
  • "Will not be returning."
  • "This have to be the slowest restaurant in Delaware, the food is good but not worth the wait."
  • "The staff are very unprofessional the last few times I've been here."
  • "The ribs lacked any smoked taste and they definitely weren't tender."
  • "What's the point in placing an order over the phone if I get a widely inaccurate time and customers that place orders AFTER I check-in get theirs immediately?"
  • "We were told a 15 minute wait and waited for 45 minutes."

Value

Pros:

  • "All around worth the 5 stars."
  • "Not enough Locations but didn't mind the 25mins ride for the best cheese stake outside of Philly."
  • "We got some french fries and one order will feed two people and for $3 this is a steal."
  • "Hands down the best BBQ I've ever had..so good I actually stopped getting BBQ back at home because nothing compares!"
  • "Hats off to Chef Bones for the best Cheesesteaks we've ever had."
  • "Great food is worth the wait!! Yes, it was worth it!"
  • "The beef brisket was very flavorful and delicious."

Cons:

  • "I like their ribs, but why in the world do they have call in orders and then when you get there, you still have to wait another 20 to 25 minutes?"
  • "Was told that it would be ready at 415 PM. We arrived at 430 PM thinking our food would be ready. Instead, we waited until 5 PM for our order to be ready."
  • "BEFORE YOU ORDER CONFIRM THE PRICES!!!!! I went today and ordered food and was charged higher than what's on the menu."
  • "Unfortunately the brisket itself was extremely fatty, hard and chewy."
  • "A BIG WASTE OF MONEY!"
  • "The only complaint is that there’s hardly any room to stand and wait, because you will and there’s a tiny nook for 2 or 3 to eat."
  • "I had to wait one hour and 20 minutes to get our food."

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