Premium Sweets & Restaurant (প্রিমিয়াম সুইটস এন্ড রেস্টুরেন্ট) Reviews Summary

Food Quality

Pros:

• "In general it's tasty and good."
• "Food quality is good."
• "They have sweet stuffs are very good and fresh."
• "Not all the dishes are awesome but most of them are good."
• "The menu is full of familiar Bangladeshi classics that are cooked to perfection."
• "The food was great."
• "Always loved their food. VERY reasonable price since the beginning."

Cons:

• "If you wana have worst sweets then go to premium sweets."
• "Labchops came out so sour it should be called sour chops."
• "how dare they sold me a foul biryani yesterday!!!?"
• "The most disgusting Samosa I ever had."
• "Jalebi was extremely ordinary and way overpriced ($15)."
• "Shahi jamun no taste tasteless."
• "Very very ordinary Jilapi, burned and taste like BBQed chickens bone."

Customer Service

Pros:

• "Open 24 hours, small place but the price, food and service is great."
• "So the store was quite clean and customer service was decent."
• "Servers are really nice and trying their best."
• "Employees are good and try to help always."
• "I love how helpful they are to each other and to us."
• "Uncle Runju and his colleague were accommodating and attentive over my families needs and gave us excellent recommendations from the menu."
• "Customer service nice."

Cons:

• "They don’t follow the line."
• "The staff are rude, impatient, and do not listen to their patrons."
• "They Just don’t care if people are waiting to be helped."
• "Service is too bad. Counterperson or waitress are angry face."
• "The employees are sooo unprofessional, they don’t even know how to smile."
• "Poor customer service."
• "Rude staff."

Pricing

Pros:

• "Their catering price is extremely reasonable."
• "The prices are good."
• "Although the dishes are a bit pricey compared to other Bengali restaurants in hillside but that is covered by the authentic taste of the foods delivered."
• "Food is great. Probably the best biriyani and sweets outside of Bangladesh."

Cons:

• "Definitely overpriced."
• "A slice of cake will run you about $5 and the slice is small."
• "Over Priced."
• "It is a bit pricey."
• "Food is very costly."
• "The portion for food was really less and quite expensive."
• "This place also robs people while bill them they add things on the bill you didn’t order and charges large sums of 'service charge'."