Suram - Sushi & Ramen (Hudson Yards) Reviews Summary

Category: Japanese restaurant New York

Address: 483 10th Ave, New York, NY 10018, USA

Phone: +12124010866

Rating: 4.7
based on 119 reviews.

Food Quality

Pros:

  • "Even the more ‘basic’ sashimi pieces (salmon, tuna, etc.) were absolutely delicious."
  • "The salmon and tuna crispy rice was delicious. Better than almost every place we have tried it."
  • "The sushi was incredible and very reasonably priced."
  • "The chicken shoyu ramen and spicy tantan were prepared perfectly."
  • "The sushi were fresh and very tasty."
  • "The fish was delicious and fresh, everything we ordered was a hit!"
  • "The sushi was amazing, incredibly fresh and great."

Cons:

  • "The yellow tail fish sushi is very bad taste."
  • "Not a typical all pork tonkotsu broth so it wasn't my preference."
  • "Great Ramen portion but a bit unseasoned for my taste. (Kuro Shio Ramen)"
  • "The truffle salmon crispy rice was very heavy on the truffle oil."
  • "The worse sushi I ever ate."
  • "The ramen is very disappointed. The broth is not creamy at all, it taste more like Korean ginseng chicken broth, but water down."
  • "The sushi is not fresh the fish is smelly and the rice is crunchy or undercooked."

Service

Pros:

  • "The customer service is amazing, they are attentive and patient."
  • "Very nice staff and servers."
  • "The service was impeccable and the restaurant had a great vibe."
  • "Service was on point."
  • "The staff was very attentive and accomodating."
  • "The staff were very friendly and attentive as well."
  • "The staff were kind, quick and attentive."

Cons:

  • "The kitchen forgot to prepare part of our order."
  • "The service was a little strange…"
  • "The service is very bad and the bathroom is dirty, not recommended at all."
  • "Terrible service and below average food."
  • "Our server mostly left us alone, which was great until we needed water and the bill."
  • "The ramen had chewy and dry chicken."
  • "The combos are more expensive than the regular menu, and they will not remind you of that price difference."

Ambience

Pros:

  • "Nice Sake and awesome atmosphere!"
  • "The ambience is perfect, the setting is casual yet elegant."
  • "The atmosphere was amazing."
  • "The atmosphere is so relaxing."
  • "The ambience is so cute and cozy."
  • "Very modern and sleek atmosphere with a cozy vibe."
  • "The ambiance is on point!"

Cons:

  • "The tables are very close to each other anyway so not much privacy either way."
  • "Is it because we were black? I couldn’t help but wonder. No one else in restaurant was and they all seem to be minding their business enjoying their meals. It was truly disappointing and if it was a racist move, then shame on you and what bad business."
  • "The place was very new and had a very clean and modern decor."
  • "One thing about this place is the sudden beep noise that you hear every appx 10 minutes when you dine in."
  • "THEY DIDN’T REMOVE THE POOP TRACT FROM THE SHRIMP."
  • "Trash scraps (straws and chopsticks wrappers) were not cleared from the table until near the end of service."
  • "The ambiance was nice, the place was rammed even on a random Tuesday at 7pm — and for good reason."

Menu Options

Pros:

  • "They also offer impossible meat as an option for their ramen - not a bad idea."
  • "The vegetarian appetizers also have to be tried. This is solid."
  • "The ramen selection is small but delicious and surprised to see vegan/vegetarian options!"
  • "Prices are very reasonable for what you get, especially in NYC."
  • "Also the prices are super accessible."
  • "Reasonable prices, great service."
  • "Prices are very reasonable for the quality."

Cons:

  • "Limited vegetarian/vegan options."
  • "It's your standard overpriced Japanese spot ($6 for miso soup)."
  • "The portions were insanely small."
  • "The broths are all chicken or vegetarian based so it's more for people with dietary restrictions than people seeking great ramen."
  • "The ramen is very disappointed. The broth is not creamy at all, it taste more like Korean ginseng chicken broth, but water down."
  • "Ramen was decent but not comparable to Japan (the broth was not creamy enough, the texture of the noodles was average)."
  • "The sushi is not fresh the fish is smelly and the rice is crunchy or undercooked."

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