Premium Sweets - Dal & Chal Reviews Summary

Food Quality

Pros:

• "Foods are really good and perfectly cooked."
• "The chicken reshmi was super tender and flavorful."
• "The Chicken Biryani (among the best I’ve ever had), samosas (literally perfect), a vegetarian subszi dish, and probably the best Mango Lassi in Queens."
• "Everybody enjoyed the meal….the goat rezala and chicken biryani were a hit."
• "The haleem though was awesome!"
• "Excellent quality of food."
• "The food is phenomenal along with the service and courtesy on all levels."

Cons:

• "Their Biryani lacked flavor, the portions were too small for $17."
• "All food was test less and horrible."
• "Beef kalo Bhuna is a joke. Beef didn’t taste good at all."
• "The food were delicious and the place was beautiful."
• "But it was the worst Morog Polau I have ever eaten in my life."
• "Food is bad. Mango Lassi smells like rotten milk."
• "Ordered 5 Morog Polao for our office, Worst spicy inedible food."

Service

Pros:

• "Just seeing the way they smiled when dealing with their customers, it not only makes you want to come to this place."
• "5 Stars for the service we received from Sajid both times we went in."
• "I truly want to give him credit for having a smile the entire time and giving us his best service possible."
• "What impressed me the most was their professionalism and dedication."
• "The service was excellent."
• "I am really impressed with getting the service from Shakhawat Hossain."
• "Excellent service by the waiter."

Cons:

• "PLEASE hire experienced front staff."
• "Very unprofessional waiter and they will make you feel like the food they are serving is free!!"
• "The main server who claims to be the manager wouldn't let other server attend us."
• "The waiter was very young and inexperienced but tried his best and got a tip he didn't fully earn or deserve for the shoddy service."
• "Most menu items were unavailable, and until it was time tip, the server was very very rude!"
• "Terrible customer service. Went in and I already told them I knew what to order but they didn't care and went on to prioritize other customers."
• "The servers act like a 'bolod' bro."

Ambiance

Pros:

• "Very nice atmosphere, and stuff was very helpful to pick out what I wanted."
• "The seating area is very nice and spacious."
• "Loved the interior design and the cleanliness of their kitchen."
• "Beautiful Bangladeshi restaurant where you can dine in with friends and family."
• "The food is phenomenal along with the service and courtesy on all levels."
• "Decorations is gorgeous."
• "The interior decoration and service quality will give you that premium experience."

Cons:

• "Parking is an issue there."
• "The decorations do not justify the food quality of this place."
• "The prices are a bit high and parking situation is not ideal however the food is totally worth it."
• "Inside the decorations very good but service quality day by day going down."
• "The restaurant environment is very posh, very neat and clean interior and photogenic interior design decorated with beautiful arts and lighting."
• "Restaurant has a very empty look as if they are going out of business."
• "Thing that i dont like is the price of the kacci briyani is almost 19$ and thay dont give borhani with it u have to buy separate."

Price

Pros:

• "Price is a bit up from last time I was there, but quantity also went up, so that evens out."
• "The prices are a bit high and parking situation is not ideal however the food is totally worth it."
• "The iftar box itself cost $20 and was definitely worth the price."
• "The price was surely high for every dish but it was worth it."
• "You get what you pay for, and food is only part of it."
• "Yes it’s pricey compared to other Bangladeshi restaurants, but will gladly pay to eat in an environment that is enjoyable and clean."
• "Everything is so rich in flavor and tastes so authentic so you get exactly what you’re paying for but more."

Cons:

• "3 stars for the pricing of certain items being too high vs the taste/amount."
• "Food is overpriced compared to other Bengali restaurant in the hood."
• "Food is so expensive and the quantity is small."
• "Food is expensive, for 19.99 mutton Razela portion is very small."
• "Overpriced! When you are competing against all these other Bengali restaurants, you should deliver something extraordinary for that price."
• "The sweets were way overpriced and other places have much better tasting sweets with lower prices."
• "Overpriced and not up to the quality as you expect seeing price!!"