South Ocean Grill Reviews Summary

Food Quality

Pros:

• "Definitely one of the best I've ever had."
• "The mussels were a succulent seafood delight, and the salmon was cooked to perfection, flaky and full of flavor."
• "The food is super fresh and service is always outstanding."
• "Best homemade key lime pie."
• "The food was hot and cooked to perfection."
• "Food was simply amazing, everything was well done."
• "The food...just wow, I was so impressed, everything was absolutely delicious and perfectly cooked and seasoned."

Cons:

• "The soup was too salty."
• "Food: spoiled seafood. 2 identical entrees had the spoiled “fishy” taste."
• "The food used to be delicious however now it's borderline horrible."
• "Unfortunately, the shrimp was dirty and grilled way too long."
• "What I truly cannot believe is a caesar salad with shrimp was $26. It was actually horrible. The lettuce was old and gross, there was barely any dressing, no croutons and just no flavor."
• "The lobster and crab soup was extremely salty and had the consistency of pudding."
• "Calimari=bad, scallops=bad."

Service

Pros:

• "Service was really great and knowledgeable about the menu."
• "Very friendly staff and great service."
• "The service is great, the manager is so sweet and accommodating."
• "The service was quick and friendly, but without shoving us out the door."
• "Waitstaff very attentive- especially Alexandra."
• "The staff was friendly and very responsive to our needs."
• "Service excellent. All working together and helping each other."

Cons:

• "Waitress never introduced self, nor asked how the dining or food experience was."
• "And the server told me she'd tell the chef. Then the scallops was too salty too. And this time, she never came to inquire about the food."
• "Complete lack of customer service and they did not seem to care."
• "The servers seemed a little overwhelmed before the restaurant was even full."
• "Pretty good service although I think they may have been short handed the night I was there; it felt a bit rushed."
• "This girl, who was supposedly a bartender had her back to us doing something with the fridge for a solid 15 minutes."
• "The service is not good. We order here about 10 times a yr to go. I was just on hold for over 15 minutes."

Atmosphere

Pros:

• "This is a very cute, cozy place near the water, but not on the water."
• "The atmosphere is quaint and inviting."
• "Definitely one of the best restaurant I've ever visited in Long Island."
• "Everything was awesome from the hostess squeezing us in during restaurant week to the food."
• "Atmosphere is upscale casual, spacious and tastefully decorated."
• "Small cozy atmosphere."
• "The atmosphere there is perfect for intimacy and cozy."

Cons:

• "We over tipped the waitress beyond for what was beyond an AWEFUL inferior dining and food experience."
• "I noticed a minor draft when the door opened."
• "The restaurant was quite small and a bit crowded."
• "Interior and ambiance: table setting: crowed table seating, loud patrons."
• "Every time someone walked in I would feel a gust of cold."
• "Smelled musty as soon as you walked in."
• "The siding had no appeal but was in need of power washing."