"Jeanne was our server and worked hard to keep our service as fast as possible, among a light staff."
"April was working the tent outside on a rainy cold day (10/16) middle of the afternoon... she was just so energetic and genuinely happy."
"The server was very friendly and helpful."
"We appreciate the hospitality."
Cons:
"Waitress took our drink order and never came back with it until another waitress asked if our drink order was taken and we said yes 10 minutes ago."
"The staff took great pains not to acknowledge us until 30 minutes after our arrival."
"Horrendous service - waitress refused to make eye contact."
"Had zero customer service or proper understanding of the situation, when that’s all that had to happen."
"It was terrible, the service was so slow, it took 2 hours to make 2 slices of pizza and 4 pizza sticks, the waitress was incredibly rude, and the food was terrible!!!"
"Awful service and pizza. When arrived, we asked our order to be reviewed and it was wrong, they said they would remake it and they made it wrong AGAIN."
"Service was horrible. Hostess Diane makes eye contact with my fiance and I as we walk in. Never even addresses us."
Food Quality
Pros:
"When it comes to finding the quintessential pizza experience, few places can match the authenticity and flavor that Revello's offers."
"I believe Revellos has the best white pizza in town."
"Old Forge Pizza done right in an iconic setting for this area."
"Delicious as always! Soft yet crispy, ordered extra cheese this time."
"The pizza was perfect. Crust was beyond great and it hit better than the others."
"The pizza was just as good as I remembered."
"Revello's pizza is what makes Old Forge the pizza capital of the world. The pizza is fabulous."
Cons:
"The white broccoli was totally disgusting, lacking filling & only half cooked at best!"
"The food was overcooked across the board."
"Tasted like card board!"
"The pizza tasted like school cafeteria pizza and came out cold."
"Pizza is like cafeteria pizza."
"The pizza that I got was really dry and cold."
"Normally when we come to eat at Revellos the pizza is really good, but today we came and it was a Friday during lent with many more customers and the pizza was burnt black."
Value
Pros:
"The pizza was very good, but a bit pricey."
"Overall, I would go again for pizza, especially if takeout, but nothing else. Also beer prices were reasonable for the area($4.50 for a Troegg's draft)."
"Very good, very reasonable price."
"Great crunchy crust and quality for your money."
"You definitely pay for the quality but the service is always friendly."
Cons:
"Don't waste your $$. Way overpriced and not the same quality."
"A little pricey having to pay extra per meatball on spaghetti, cheese on a burger and pretty much anything extra."
"It was 16 dollars for a frozen pizza; not cheap by any means."
"Who would pay $12 for one donut anyway? So disappointed. Definitely feel taken advantaged of."
"Scammed out of $66."
"One tray of red pizza and a hamburger and my bill came to 29.71."
"Came out to $38...Ok, I get the inflation part but the pizzas were premade/par-baked."
Ambience
Pros:
"I love the history and old photos on the wall of this place! And the pizza was absolutely fantastic, the epitome of Old Forge style pizza!"
"Nestled in a cozy corner of the city, this pizzeria has carved out a niche for itself."
"This place oozes of ambience that can only be found in an Italian restaurant."
"A splendid time is guaranteed for all."
"It's awesome to have a staff that actually enjoys what they do."
"Good vibes."
"Very nice place on Main Street Old Forge. Worth a visit !!!"
Cons:
"The place didn't look welcoming."
"Walked into a wall of screaming kids who were running around the restaurant and into the take-out area."
"Fruit flies everywhere."
"Could use some love on the outside, fresh paint and power wash would do the street some good."
"Went outside to see a band, no place to sit, all tables 'reserved' with no one at any of them until right before the band started."
"We walked into Revello's, and I personally made eye contact with not one, not two, but three servers, not one of which told us to seat ourselves, or wait to be seated."
"However the rudeness of the staff will keep me away from ever going there again."