Old San Juan Restaurant Reviews Summary

Category: Puerto Rican restaurant

Address: 217 Marlton Ave, Camden, NJ 08105, USA

Phone: +18569631200

Rating: 4.3
based on 164 reviews.

Food Quality

Pros:

  • "Just had take out - Grilled Chicken and Spanish Rice - it really was incredible."
  • "The arroz con gondules was so flavorful, and not dry."
  • "The food was fresh and hot."
  • "Shrimp in garlic sauce or the steak and pepper are two of my favorites."
  • "The ribs, steak, rotisserie chicken, stewed chicken & fish are all very good to eat."
  • "The food itself was prepared excellently and taste spot on."
  • "Their chicken soup is one of the best I've ever had and their desserts are off the chain."

Cons:

  • "The fish was salty and dry."
  • "Was extremely disappointed. Drove over an hour and food was not up to par. Rice tasted off, alcuparrias were salty, papas de rellanos was sour only thing that was good was the pernil."
  • "The chicken tasted old."
  • "The kid unfortunately went with the popcorn chicken and fries that weren’t that great."
  • "No flavor and too soft for being a Mofongo taste like I was eating mangu."
  • "The fried pork is tasteless with a lot of food coloring and very bad quality, those were not authentic 'chicharones'."
  • "Food was disgusting if you know anything about spanish food you will never come here the rice had no gandulez no flavor looks like it was made with ketchup."

Service

Pros:

  • "They are clean and the food is fresh and well stocked with more fresh food (always cooking)."
  • "Our church added pernil, plantanos, and rice and peas to its Women's Day menu and the Puerto Rican dish was a HIT! Restaurant had order ready for pickup at the time agreed upon and staff was very friendly."
  • "Wow amazing we arrived 15 min before they close and they treat us like if we were the first customer the service from all the employees was great and the food even better I highly recommend this place very familiar atmosphere."
  • "The staff's attention to customer service adds a positive touch, making the visit memorable."
  • "The service is excellent and the food delicious 😋 I will come here again for sure."
  • "The customer service is perfect, they are always very friendly."
  • "The service was excellent. Promptly, kind and fast."

Cons:

  • "The ladies actually waited on people that came in after me."
  • "Tried calling ahead of time to order food but no one answered the phone."
  • "Very nasty attitudes, they didn't seem to want to be there or help the customers at all."
  • "Poor service. I ask for an order the lady took my order for some whiting but it had to be cooked fresh, I kept asking for my food after they served the same fish to the guy behind me and continued to serve everyone but me."
  • "I waited 10 minutes to be seated and another 10 minutes for someone to take my order… definitely made me feel unwelcome."
  • "Terrible service. The server seem in a bad mood."
  • "Good food , HORRIBLE SERVICE WE WERE NOT ACKNOWLEDGED AT ALL , servers were lost and weren’t attentive."

Cleanliness

Pros:

  • "The food is very good, restaurant is also very clean and they served us very fast."
  • "The restaurant was very well organized very clean the people treated you with kindness they made you feel like you were eating in their house."
  • "Great customer service and clean."
  • "The restaurant is also very clean."

Cons:

  • "The location was dirty, the food was at least two days old, my family and I got food poisoning from here."
  • "The floor is dirty and I noticed that they keep some refrigerated food outside on a counter top."
  • "Not the cleanest place to eat. Stay away from it."
  • "On the inside the place in not very clean."

Atmosphere

Pros:

  • "The side dishes of rice/beans and yuca were better standard and never a let down."
  • "The atmosphere here makes you feel like you’re in Puerto Rico! From the music to the murals, it’s very inviting."
  • "The atmosphere is inviting and contributes to an enjoyable dining experience."
  • "The mural truly takes you back home while enjoying amazing fort and good music."

Cons:

  • "The dine in experience needs to step it up often you see workers huddled up chit chatting."
  • "The music was a little loud."
  • "First there’s no AC, flies everywhere."
  • "The area isn't the greatest and you may encounter pan handlers."

Value

Pros:

  • "Love my Alcapurrias from here. Also the white rice with the onion steak. This place can be addictive, food is very tasty."
  • "Great spanish food. My fav restaurant for over 6+ yrs."
  • "You get an insane amount of food for a price that can't be beat by any other restaurant."
  • "The prices are great."
  • "Their prices are the icing on the cake."
  • "Overall, the prices are very reasonable and the amount of food they give you is great."
  • "You definitely get your money's worth."

Cons:

  • "Prices make up for the toll!"
  • "The food is pretty good but I get the same thing every time I go there and every time it's a different price one time $9 second time over 10 third time almost 12 for the same large container."
  • "Way over priced."
  • "I didn't care for the price tho ($17 for two SMALL platters and a drink! Not worth all of that)."
  • "I have two stars for the taste of pork and plantains. Portions are too small for the cost."

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