The Brow Clinique Reviews Summary

Studio Environment

Pros:

• "The studio was very comfortable and clean."
• "The space is immaculate and modern with good music."
• "Her salon is very welcoming and clean."
• "The Brow Clinique is amazing. Extremely clean and pleasant atmosphere."
• "The establishment is beautiful and most importantly clean."
• "Her shop is clean and inviting."
• "The space is very clean and spotless and everything is packaged."

Cons:

• "Her website seemed professional but she is far from it. Very rude to me. Cannot believe she would treat a prospective client this way."

Customer Service

Pros:

• "The customer service was phenomenal! The results were great and came out perfect, she made me comfortable."
• "She provided phenomenal customer service!!"
• "I felt like I knew her for years, it was such a great experience."
• "She's a friendly sista-girl professional."
• "Joanna is the sweetest person."
• "Customer service was outstanding."
• "Joanna was extremely professional, kind, and so helpful in answering all of my questions."

Cons:

• "She called me. When I pick up she tells me that she received many calls from me (seemed annoyed)."
• "I called several times before getting a call for an appointment. It seems to be a one person show."
• "Extremely disappointed by the lack of consideration for my time."

Professionalism

Pros:

• "Joanna was very professional and very careful with anything she did on me."
• "Joanna is such a professional."
• "She's also very knowledgeable & professional about her work."
• "Joanna is so educated and informative with everything!"
• "Also, she’s extremely clean. Everything has a plastic cover and she was always new and clean gloves."
• "Professional, Clean & inviting environment is what you will find."
• "She is very knowledgeable in her craft and calmed my anxiety and nervousness by answering all my questions thoroughly."

Cons:

• "The main issue I had was that the color would fade within 6 months."