"We talked to will and he was super understanding and really helpful and it helped us feel a little better."
"Such a great theater. Friendly staff and the theaters are kept pretty clean."
"The staff at the consessions stand were extremely nice."
"The staff is exceptional. Always pleasant and helpful."
"All of the staff were very polite and helpful."
"Everyone that works there has been really friendly."
"AMC has proven to be a reliable and enjoyable theater experience for me, largely due to their exceptional customer service."
Cons:
"The customer service when purchasing the tix at kiosk was subpar. Totally rude experience."
"Staffing in general is fine. Asked about an application I had recently turned in, was directed to management who in turn was not very polite."
"Staff was monotone in speaking to customers. Could have been more friendly."
"Didn't like it. The entrance staff wasn't very welcoming, the lady behind the concession stand hated her life."
"Staff spoke very rudely with inappropriate jesters."
"The staff were impolite and unfriendly when communicating the policy."
"If I could zero stars I would. Management is absolutely horrible and disrespectful."
Seating Comfort
Pros:
"Comfy seats that recline AND seasoned curly fries. That's all the joy I need."
"It was opened in 2016 & has leather recliners everywhere with physical buttons (rather than poorly designed touch-sensitive buttons.)"
"A vast difference from the experience in the old theaters. This seats are huge, reclining red leather with foot rests."
"The theater seating is Comfortable, be careful, you might fall asleep with inclining chairs."
"Seats are fantastic though, and the theaters themselves are cozy but still spacious."
"We have been to many movie theaters but by a long shot this one deserves five stars, recling seats, good space between rows so then other people aren't breathing on your neck, cool snack shack."
"The seats are full fledge recliners."
Cons:
"If you sit in a different seat, it messes it up for everyone and it's a domino effect of no seats for the people who bought them."
"Lying down is nice, but not when the person next to you - without separation - is a perfect stranger."
"Comfy seats when they are not greasy."
"The seats are super close together. Nothing like how it seems when purchased online."
"Our seats weren’t working properly and even the handicap seats and other seats were open he didn’t want it to move us or give us other seats."
"You have to be there an hour early to get at least 2 seats."
"There are too few of them, so when our family of 4 tries to make reservation together there is nothing left but front row."
Cleanliness
Pros:
"The theaters are also extremely clean by movie theater standards."
"Thank You so much for a wonderful experience! The crew was so friendly and the theater was very clean. The bathrooms were spotless and before we left one of the crew was cleaning the sink area."
"The inside was clean and they have the reclining seats."
"The seats are clean. The theater is clean."
"The seats are amazingly comfortable, theatres have all been very well maintained and cleaned."
"But it has reclining chairs, kept well maintained and clean for the most part."
"It's a lot less crowded and more intimate and relatively clean."
Cons:
"But I was extremely disappointed in the cleanliness of the rest of the theater! The ladies room was a mess: paper towels and toilet paper all over the floor."
"The ladies restroom is usually in disrepair or not clean."
"The snack area was filthy."
"The bathrooms are horrendous, most or them look like they are leaking from the floor or it could just be that much urine."
"Each time I go to this theater, the ladies room is always atrocious."
"The snack bar was covered with food stuffs and trash."
"I regularly go to this theater and it is usually pretty dirty in most of the theaters."
Concession Stand
Pros:
"Lots of interesting choices at the concession stand beyond your usual popcorn including fancy nuts, large varieties of candy, and a slushies station."
"The theater consistently delivers a high-quality movie selection and timely delivery of food orders for those who choose to pre-order."
"There is popcorn and fountain drinks with different flavors."
"The concession staff have been patient with our children and everything from the basic popcorn to the pizza and pretzels have tasted amazing."
"Popcorn is the event & the movie is the treat! Customer Service is beyond compare."
"Good snack selections and relatively good movie selection."
"Good movie theater. Good popcorn. nice and buttery, got enough salt."
Cons:
"The nacho cheese just nasty 🤮, complete garbage and that with the salty nasty nachos this is not a good thing."
"However, the prices on the food menu are ridiculously overpriced. $20 for an extra large drink and a pretzel? That's insane."
"The popcorn is particularly stale most of the time."
"The concession stand is chronically under-staffed and slow."
"The one thing that I really don't like is the concession stand."
"I really like this movie theater but sadly they replaced the nachos and the nacho cheese for something cheaper and disgusting."