Cotardo's Ristorante Italiano Reviews Summary

Atmosphere

Pros:

• "An Absolutely adorable romantic atmosphere. Very warm and welcoming."
• "The atmosphere is most relaxing."
• "Once we actually arrived, we were excited to see that interior was designed beautifully and felt really cozy."
• "Atmosphere is pleasant. Place is clean and welcoming."
• "You should see the new decor, great ambience!!"
• "The atmosphere is great for having a conversation."
• "The atmosphere is perfect for a date night."

Cons:

• "It was extremely loud as they had a big party in there."
• "The environment is quite dark - again, could be good or bad."
• "The narrow hallway between the door & hostess stand was less than capable of accommodating all the people waiting."
• "Had to stand in very narrow hallway with both sides of hallway cramped for over one hour."
• "The carpet is dirty and something ran across my foot the last time I was there!!!"
• "It may be in a shopping mall but once you step behind the tinted glass, it feels like you walked into a new world."
• "The 'house salad' is just lettuce with dressing..."

Service

Pros:

• "The service was top notch!"
• "Our waitress Carla was amazing."
• "The service is caring and thoughtful of your table or party's needs."
• "Waitress and manager were very professional."
• "The staff was hustling even with a packed restaurant on a Saturday night."
• "Every waiter and waitress there is phenomenal."
• "Service was excellent (waitress checked on us several times and was very friendly and knowledgeable)."

Cons:

• "The waitress we had was working with a party of 20+ in another room, and completely ignored us."
• "Worse though was the manager’s dismissal of our response ‘not good’ when he robotically asked how was everything."
• "However, service is slow. Not the sit back and relax kind, more due to being short-staffed as we waited on drinks."
• "The waitress basically avoided our table and was very short with us."
• "Waitress was not attentive."
• "Everytime we order for pickup, some older guy comes off very rude every time as if ordering food is an inconvenience to him."
• "The waiter never inquired about our meals, asked if we needed more drinks or water in our empty glasses or informed us of the specials."

Food Quality

Pros:

• "The food is so authentic and delicious!"
• "The food was delicious and big portions also."
• "The chicken Alfredo was amazing, pasta taste home-made."
• "Every dish was delicious, especially the fettuccine, a must-try!"
• "Great combos, generous portions, quality ingredients."
• "The food is really good, the portion sizes are nice."
• "This is an excellent restaurant serving authentic Italian cuisine thoughtfully created with high quality ingredients."

Cons:

• "I was charged $6 to substitute broccoli for the pasta, which is excessive."
• "$75 bucks for low quality food."
• "When I brought the food home..it was not good. Not even close to how it used to be."
• "The chicken was dried out, slightly burnt and flavorless."
• "The kids and I had Fettuccine Chicken Alfredo... Very bland."
• "The pasta was over cooked, I prefer it all dente."
• "The chicken marsala was over powered by the sweetness of the wine."

Value

Pros:

• "BYOB! How awesome is that!?"
• "Love bringing my own wine, big savings!!"
• "You get an amazing amount of food for an amazing price."
• "Big portions and took the rest home. Prices can't be beat!"
• "Prices are reasonable."
• "Comparatively cheap considering other fine dining restaurants in the area and their pricing."
• "You also get the most value for your money on top of that."

Cons:

• "Will never go back there again! $100 is what it cost and it went right to the trash can!!"
• "What the heck happened to your Della Casa Sauce??"
• "For 3 $20 entrees my total was $91."
• "I wish I could have my $25 back I spent on my meal."
• "Overall meh wouldn’t come back. Paid like 25 bucks for the chicken parm honestly I’ve probably had better at local pizza joints."
• "The manager became very rude when I asked about the $12 extra for a soup refill."
• "Waited over an 1 1/2 hours for our food had to take it to go."