III Amici Ristorante Reviews Summary

Service

Pros:

• "Jackie, our waitress, was Spectacular. We had everything we needed before we even knew we needed it."
• "Biagina aka “B” can make you whatever cocktails and however you want it PERFECTLY!"
• "Thanks to BeBe, Chris & Dante for all your help in making it such a great party!"
• "The wait staff were efficient, friendly, and sympathetic and were never obtrusive."
• "Jackie is also very attentive, & kind."
• "I was welcomed by Bebe with a great smile and it took nothing at all to feel at home."
• "The staff was awesome we really enjoyed it there."

Cons:

• "When I went upstairs to the bar, it looked so dark and grungy and like it hasn't been brightened in the last 20 years."
• "The server was fine, although could have been better."
• "Service was a little slow but overall it was a ok experience."
• "We had to flag down a waiter anytime we needed something."
• "Unfortunately they charged me for every refill."
• "SERVICE WAS ABSOLUTELY PATHETIC."
• "The service was so bad, we hardly saw our waiter."

Food Quality

Pros:

• "I ordered spaghetti and meatballs - my favorite. Meatballs and sauce were homemade and tasted great."
• "The Fettuccine Alfredo was AMAZING! Not sure what some reviews are talking about portion size because there was plenty of food."
• "The food was amazing. We had the mussels and seafood salad for appetizers and they were both prepared so well."
• "The people are as authentic as the food, and the food is without a doubt the best in the area!"
• "The lasagna and other pasta dishes were delicious."
• "Positively the BEST chicken scarpiello around!! Spaghetti and meatballs is fabulous too for the kiddies."
• "The food is made with love and it shines through in the flavor."

Cons:

• "Absolutely horrible and rude. I felt invisible and disrespected."
• "Food did not taste good at all the fettuccine tasted sour and clams sauce was not good at all."
• "RAVIOLI WERE HARD & BARELY FILLED. THE CHICKEN PARMIGIANA WAS TOUGH, LACKING MELTED MOZZARELLA. SPAGHETTI WERE OVERBOILED WITH BLAND MARINARA SAUCE."
• "Fried calamari came without marinara and they were wet."
• "The food was terrible, Linguini alle vongolle and Insala Caesar salad and I had to throw everything on the garbage."
• "The food severely missed the mark. Really disappointed by poor taste and small portions."
• "Two people ordered penne vodka and said it was the worst vodka sauce they ever had."

Ambiance

Pros:

• "Beautiful outdoor space and good covid etiquette."
• "The outside area is very nice too."
• "The inside is very accommodating and I look forward to a romantic evening here."
• "The restaurant has a beautiful atmosphere with that very vintage chic 60’s Italian feel."
• "Very romantic with a seasoned solo pianist playing a varied song selection beautifully, in the background."
• "This restaurant is an Italian gem and the atmosphere is just as great as the food."
• "Elegant but comfortable atmosphere."

Cons:

• "YOUNG FEMALE SERVER DIDNT SOEAK ENGLISH & NEVER MADE EYE CONTACT WITH MY PARTY OF 4."
• "The place has not been updated in a while and it is starting to show."
• "Seating was a little awkward, watching birthday parties while we eat."
• "The ambiance looks nice there is a live piano player but the food take too long."
• "The banquet room is in the basement, not even a window."
• "Décor is stuck in 1979."
• "The decorations look out of place and they create a very messy view of the place."

Management

Pros:

• "Meeting Giovanni the owner, is a must also... He will give you a little history lesson while you eat!!"
• "Owner Giovanni is a charming man, who will come visit every table, to make new friends."
• "The cheff and owner stopped by to say hi, what a great man and all the waiters and waitresses were just beyond my expectations."

Cons:

• "The party was supposed to start at 2:30 the food was not set out until almost 3 pm."
• "By 3:15 the trays at the buffet table were almost empty and they were not refilled for at least 10 minutes."
• "Our party was planned from 6-10, and by 7 30, immediately after I finished my plate of food, they were on top of us."
• "I ASKED FOR A MANAGER & THE SERVER SAID HE IS COMING LATE TONIGHT."
• "I ASKED IF THERE IS AN OWNER & SHE SAID YES BUT HE IS 'NOT IN AMERICA NOW'."
• "I spoke to our main contact there and she refused to let me speak. She kept speaking over me and refused my request for a partial refund."
• "I notice the owner/management of this establishment leaving distasteful replies to reviews regarding this restaurant before leaving this review."