Address: 401 White Horse Pike, Oaklyn, NJ 08107, USA
Phone: +18565593150
Rating: 4.6
based on 171 reviews.
Customer Service
Pros:
"Mr. Tire, of Oaklyn, solved my issue with professional service, excellent pricing, and in a timely manner."
"Called this location, and they had my car back for an oil change within minutes."
"Thanks Ron, the manager for running a shop where as a customer I will look forward to returning and not have to worry about them trying to rip people off."
"Can’t say enough good about the manager Ron here at Oaklyn Mr Tire. Very professional, honest and truly cares about his customers."
"The staff at this location are always courteous and honest."
"Ron has very good customer service skills and Paul is a great technician."
"Ron, who I believe to be the manager kept me informed every step of the way with the repairs and cost."
Cons:
"Left a year ago because of poor customer service after coming to this location for every vehicle I've ever had."
"This shop is dishonest and negligent."
"They saw a single female walk in the door and thought they’d take advantage."
"Horrible communication. Made an appointment online for a quick job."
"How did we go from 6pm to next? I am extremely disappointed with the way I was treated today."
"I will not be returning to Mr Tire to purchase tires or have any other work done on my vehicle."
"I cannot afford to take a full day off from work in this economy."
Honesty and Integrity
Pros:
"Most mechanics would've said I need new tires in ect just to get the money. But they were completely honest."
"I really value honesty and trustworthiness in a garage and I feel that Mr. Tire has earned my trust for all of my future garage needs."
"Appreciated that I didn't feel like I was being upsold on unnecessary repairs."
"Honest, great guys. I used them for an oil change a few months back and when I gave a coupon the guy at the register gave me a better one."
"Mr. Tire Auto Service will not try to up-sell you on products or services that you do not need."
"They are honest and trustworthy, plus they provide a quality service, it truly is a great place to get your car repaired."
"No one tried to sell me tires I don’t need. In fact, the manager said my tires are in excellent condition."
Cons:
"They are the ones that charged me for service they didn't perform not once but twice. That is considered stealing."
"They're shady, unprofessional, and will damage your vehicle without taking responsibility or rectifying the situation."
"TERRIBLE experiences. Would not honor coupons nor match/beat prices (per advertisements)."
"I knew I should have stayed away from this store when the manager Greg yelled at my brother for using one of their coupons."
"I had already found a new mechanic a year ago because I was so dissatisfied with being overcharged on several occasions and being disappointed with the level of service and work being done on my car."
"They never actually changed my oil and filter and of course I got charged for it."
"went to mr tire today to get a wheel alignment... now i am left broke and stuck with a car that i am now afraid to drive because the whole front end drifts and the wheels are still not aligned."
Quality of Service
Pros:
"They had me in and out 30mins!"
"Outstanding service, excellent prices, beats all competition!"
"Great place to go for tires and auto service. See Ron at the Oaklyn store and he will take care of everything you need."
"Quality + Honesty + Great Service = An auto repair service you can trust!"
"Always super knowledgeable on anything I could need or want to ask."
"The customer service at this place is excellent."
"They were so pleasant and the customer service was the BEST I’ve ever received!"
Cons:
"Went in for new tires.... told that we’d need new brakes soon. A few days later..... TOTAL BRAKE FAILURE!!!!"
"I arrived at Mr Tire at 1:30 to have 4 new tires put on my car. I was told it would take two hours. 5 1/2 hours later I pulled off of the lot at 7 PM."
"However with the last 3 oil changes the tires were not rotated as promised."
"Called 4 hours after scheduled time to find out that my vehicle hadn’t even been looked at yet."
"Now, I will always wonder if the $150 alignment was done correctly!"
"The technician had to have known of the issue, yet still used these tires and allowed me to drive away with the vehicle."
"THIS PLACE PUT MY FAMILY IN DANGER! I took my car in for a simple oil change. Afterwards, my car said my brake fluid was low."