City Image Barber Shop Reviews Summary

Category: Barber shop

Address: 248 Kinderkamack Rd, Oradell, NJ 07649, USA

Phone: +12014833457

Rating: 4.9
based on 140 reviews.

Customer Service

Pros:

  • "They are all very good so make your appointment in advance."
  • "Classic old-school milieu and friendly environment, scheduling was easy."
  • "They were extremely courteous and willing to take me in last minute."
  • "The staff are amazing! Kind, generous, caring about their clients!"
  • "The experience was really nice the staff is amazing, very respectful and my hairdresser Omi he is a very nice and respectful of others people time."
  • "Everyone there is friendly and highly professional."
  • "The staff is very polite and friendly."

Cons:

  • "The place does not look clean and there were hairs all over the floor with nobody bothering to clean them up."
  • "The guy started arguing with another barber loudly over my head while giving me the haircut, just asking for a little bit of respect that's all."
  • "Leads me to think they really don't care about their customers."
  • "Done with this place."
  • "Will not go back."
  • "I missed my 9 am appointment at city looks so i was a 'walk in'. I then had to wait over an hour."
  • "Received flyer in mail stating 'Walk-ins Are Always Welcomed!', drove 15 minutes to Oradell location and was told they aren't taking walk-ins."

Barber Skills

Pros:

  • "Sean is fantastic! He's knowledgeable of his craft."
  • "Nick was absolutely incredible with Gordon. He was calm and patient."
  • "Rich is an outstanding barber who listens to the customers requests."
  • "I’ve been getting a haircut from Nick for many years now. His haircuts are flawless and his service is impeccable."
  • "Julie gave me an all scissors cut with beard trim and it was probably one of the best haircuts I have received in years."
  • "Christina does a tremendous job with trimming as well as shaping my beard."
  • "Sean is the absolute best barber in town and always delivers the best quality cuts."

Cons:

  • "The whole haircut was a mess and the shapeup was off."
  • "The guy really needs to practice his straight blade skills, left mark all over my face and back of my neck."
  • "Haircuts are inconsistent, it's like gambling on walking out with a bad fade or a great one."
  • "They are okay with basic haircuts... I been there twice and asked for a low fade and both times they messed up badly... too many beginners working there."
  • "Barbers are in and out of this place. No one stays longer than two months."
  • "I now have to rush to a job looking terrible. I am so disappointed with this service because I have been going there for a few months now."
  • "I made an appointment for billy for a specific time... he didn't bother to show up until an hour later and would not cut my son's hair."

Shop Atmosphere

Pros:

  • "The atmosphere was inviting, with a modern yet cozy vibe."
  • "Nice place when you walk in really modern."
  • "The shop was extremely kid friendly and clean!!"
  • "This place is very aesthetically appealing when you walk in."
  • "The whole place has a great vibe and everyone is friendly."
  • "Very professional shop with a great, comfortable atmosphere."
  • "The ambience and vibes in this place is immaculate."

Cons:

  • "The place does not look clean and there were hairs all over the floor with nobody bothering to clean them up."
  • "They showed that they have no customer service skills and treat you like garbage."

Value

Pros:

  • "City Looks Barber Shop is thee place to go for a high quality haircut for a decent price."
  • "Found this shop about a year ago and it’s is super clean and very well run."
  • "Very good quality barber shop. Good prices, professional barbers."
  • "Every barber I've had has given a superb haircut at City Looks."
  • "First time visiting. Great experience. Taken on time, great haircut. Very good value."
  • "Great service, comfortable atmosphere, experienced staff, and very competitive prices."
  • "Having been to places in all price ranges this place easily hold it's own against some of the more expensive ones."

Cons:

  • "And finally they charge $25 for a simple haircut not including beard. I usually get charged $23 in all places I've been too for both haircut and beard."

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