Big Kahuna's Water Park Reviews Summary

Staff and Service

Pros:

• "First of all our party host Egypt who greeted us and served us was amazing she gets 5 stars."
• "Special thanks to Alex for making sure the party had everything it needed highly recommend."
• "I was also impressed with all the lifeguards. Safety appears to be a big concern for Sahara Sam's."
• "Jamie greeted us with a smile, explained everything I inquired about, her patience and her amazing attitude made the start to our trip wonderful."
• "Our sever name was Savanna a very sweet girl who was very attentive and polite."
• "Front desk staffs were so helpful even when I had a minor issue they helped me very professionally and kindly."
• "Our party host Anayi was INCREDIBLE."

Cons:

• "The staff seems to have a hard time directing you to places."
• "When I found 2 separate kids lost finding staff wasn't easy."
• "Party host was nice. She kept disappearing."
• "The staff are nice, but they did seem shorthanded."
• "They're understaffed & the day of the party it took them 20 mins to check us in."
• "Unfortunately I still have not heard back from management."
• "Some of the employees need to work on their ‘service with a smile’ attitude."

Facilities and Cleanliness

Pros:

• "The Big Kahuna was really nice well worth the money My children and I had a blast."
• "Many different activities and things to do for all ages."
• "They have slides for the adults and big kids, playground for the smaller kids and a small splash area for the even smaller kids."
• "Bathroom size is small (3 urinals and 2 toilets) but it's fairly clean."
• "The staff was vigilant about maintaining the park's hygiene."
• "The cleanliness of this place was also Top tier!"
• "Bathrooms and lockers were clean and spacious."

Cons:

• "The bathroom already looked like the park had been open for hours."
• "The bathrooms are absolutely filthy and no one was cleaning them."
• "The indoor park area floors are covered with a film of some sort and is very slippery."
• "Place was filthy and gross there no room, blood on floor throw up in line waiting to get on slides !!!!"
• "The whole place was dirty even though there was a tremendous amount of chlorine."
• "The floors were filthy."
• "The place is very dirty."

Price and Value

Pros:

• "The price for the food is fair the drink price with alcohol is fair too."
• "It was the perfect way to give our kids the water park experience without dropping several hundred dollars like some of the bigger name parks."
• "We paid $25 per ticket when you order online versus $37 per ticket for the walk up price."
• "They also give military discount for parties of 3 which was greatly appreciated."
• "Get the annual pass because its 5-6$ difference from regular ticket."
• "The military bogo ticket special really made it a no brainer to check this place out."
• "For what they have to offer, the price is great!"

Cons:

• "And there food is very expensive."
• "The wait time for food was ridiculously long and pricey."
• "The lockers were very expensive @ $18 for a small and $20 for a large."
• "I'm just mad that I spent over $100 between the locker and tickets to get in for a horrible time."
• "Fries were 6.99$ .... the container BEARLY had a hand full of fries."
• "The food takes forever & is expensive."
• "The food we were forced to buy was insanely overpriced and disgusting."