Dave & Buster's Wayne Reviews Summary

Service

Pros:

• "Our server was excellent she even brought out some cake with a candle."
• "The service was great. The pretzel dogs, voodoo Pasta, drinks, Korean BBQ ribs & wings were great."
• "We had a wonderful server. I think her name is Candy. She was definitely sweet."
• "Our waitress was very pleasant and when we asked about a coupon she was more than helpful and even went as far as stating that she would honor it on her behalf should something go wrong."
• "Monica was great at helping us book the party."
• "The staff is great at this location. Everyone is very nice and friendly."
• "Our server, Cristian, was an amazing host!"

Cons:

• "However, food and service are disappointing."
• "The management team was pretty rude and when I asked them questions, they directly told me they didn't know."
• "They are extremely understaffed. It took 20 minutes to get service at the bar."
• "The service is horrendous. They are not on time and the waiters and waitresses socialize more than taking their orders."
• "Horrendous service! Our waiter was very rude to us."
• "Terrible service. Elizabeth the bar tender walked past me for 30 mins."
• "Service terrible, will never come here again... They bought out the wrong order and it took 30 mins to correct."

Food Quality

Pros:

• "The food I did tasted off of my husband and child plate was good."
• "The food quality, taste and presentation unexpectedly superceded my expectations especially for the price."
• "The food was standard bar food and everyone enjoyed it, especially the cheesesteak sliders!"
• "Hands down best Dave and busters ever food was amazing wifey and I had pasta with chicken and bacon."
• "Their food is better than major burger chains."
• "The food itself was surprisingly good, especially the wings."
• "The food is AMAZING."

Cons:

• "The food at D&B is a rip off."
• "Food is not good, ordered tons of nachos with guacamole and they served rice burnt crackers with guacamole, instead of nachos."
• "The food was horrible. Children’s menu items were saturated with salt."
• "Food was terrible. Dave and Busters in other locations has great food, but the D&B in Wayne has the worse food we’ve had at a D&B."
• "The food has continuously gone down hill since this location opened… this last visit I ordered the steak salad and the lettuce and tomatoes were completely rotten."
• "The fish and chips was salty and bland but the burger was well cooked and seasoned."
• "The drinks taste very old and the food isn’t even good to be that expensive."

Atmosphere & Cleanliness

Pros:

• "This location followed all the necessary steps to ensure their guests and employees safety."
• "They followed the 6 feet guidelines in the restaurant which I loved."
• "The prices are not too expensive, and the service is top of the line."
• "Front desk crew was warm and friendly. The birthday host was accommodating."
• "The good thing is - it's open till late night- that's a good option for people like me."
• "The floor area only had 1 hand sanitizer."
• "Willowbrook is always clean, the bathrooms are kept tidy."

Cons:

• "Place was packed and bathrooms were disgusting."
• "The BATHROOM was disgusting!! There were USED feminine napkins on the walls in one of the stalls."
• "This place is absolutely disgusting, the server response is terrible."
• "It was literally the worst birthday party ever."
• "The place was just overrun with kids, many games disabled or unavailable."
• "The place was kept very clean as well."
• "The bathrooms could use a little once over as the stalls were really dirty."

Games & Entertainment

Pros:

• "The games are awesome and there's such a variety."
• "90% of the arcade was functional, and those that were not, were being worked on to be fixed during my visit."
• "This location was well maintained and basically all games were functional."
• "Most games were fun and the ambiance was great."
• "Games were fun, Good working Mostly all machines worked."
• "The games were awesome and fun!"
• "The games are awesome and there's such a variety."

Cons:

• "The games are blah, not as fun as they used to be."
• "On the arcade floors, there are no securities. By the bathrooms: same. I don't feel like the games are sanitized properly."
• "The workers are not around and are difficult to find."
• "It was a little pricey but what else isn't these days."
• "The games were awesome, but they were somewhat expensive."
• "Half the games don't work, and definitely don't waste your time with the claw machines."
• "Many of the games didn’t work but took your credits."