Walmart Reviews Summary

Customer Service

Pros:

• "There are a few employees that give amazing customer service-reason I gave this store 2 stars."
• "They always have some one to helped you at the self check - out."
• "One of the best Walmarts I've ever been too. No attitudes, EVERYONE is super helpful and friendly."
• "Wow! Well stocked and associates were very helpful."
• "They were very helpful in explaining everything, saw me really quickly, answered all the questions I have."
• "Tiana in painting is very friendly and helpful. She's about the only one I came across that doesn't have an attitude and seems to love her job."
• "The few staff I interacted with were clean, well-dressed, polite and helpful."

Cons:

• "Not enough sales people like only one could not find the items I was looking for."
• "Bad customer experience I ever had!!! The girl at the register name Altice charged me for 12 boxes... the employee was so unprofessional."
• "Can't stand this place. Customer service is sooo bad and ghetto ridiculous I refuse to shop here any more."
• "Associates are rude and have zero knowledge of anything."
• "Employees helpful when asked about the locations of items, however, a lot of employees can be seen standing around talking."
• "This Walmart is generally hit or miss when it comes experiences with the staff."
• "One of the worst Walmart customer service I have ever seen."

Store Experience

Pros:

• "Walmart is a wonderful place to shop. It has just about everything you need and if you dont find it in the store, it will be on their website."
• "Great place. I prefer this location. Grand kids love it too."
• "A nice Walmart. Convenient to i95, right of exit 33. They've got mostly everything you'd need."
• "A great shopping store for the whole family lots of items to choose great prices on sale."
• "Plenty of parking."
• "A man named 'James' from the Food section... always been incredibly helpful."
• "I always find what I am looking for and more."

Cons:

• "Products from the beauty department all have to be purchased before exiting that area at a separate cashier stationed outside of the area."
• "The in store pick up tried to over charge me for an item that was already paid for by saying online prices are not store prices."
• "No African American or Hispanic Asian Indian no items of races other than white."
• "Always a good deal, However Not a pleasant experience when they check your bag on the way out and you bought underwear."
• "Way overstocked on men boxer briefs, and all out on tighty whiteys."
• "Manager Dapo was rude and refused to match the online price."
• "Had no choice but to go here for a friend. The other location was too far away. Very ratchet location, although of workers have attitudes and not sure why."

Checkout and Pricing

Pros:

• "Pretty clean bathrooms."
• "There's usually a decent amount of manned check outs, but also have self checkout."
• "The cashier's are quick as well."
• "Self service checkout registers move fairly fairly steady."
• "Self check out was great also gets you out faster than waiting in line."
• "I'm usually able to be in and out of here if self checkout isn't too long."
• "Walmart is always great. Returning items has gotten very easy as well."

Cons:

• "Only thing that irks me is they check your receipt before you leave and sometimes there is a line."
• "Worst Walmart ever, never have registers open, rely on self check out, poor customer service station."
• "Customer service is poor. The employees act like its such a hassle for you to be there."
• "The cashier and supervisor argued with me and refused to give it to me for the clearance price despite the fact that there was a big yellow clearance ticket on the item."
• "The worst Walmart of any in the country. The people who work here are rude, ignorant, and could care less about doing there job or about you."
• "Staff in pickup are not particularly helpful and in fact the last time I was waiting for help the young lady was talking about personal things with another employee asking me to wait which I thought was very rude."
• "The managers are incompetent and they have no integrity."