Midland Park Family Dentistry Reviews Summary

Professionalism and Expertise

Pros:

• "Dr. Drew is calm, gentle and knowledgeable. He took time to explain everything."
• "The dentists are the best and knowledgeable and very patient."
• "Best Dentists ever extremely thorough in making sure medical history and medications will not conflict with the intended procedure... just had a root canal no pain the best."
• "Everyone is knowledgeable, professional and I recommend this office location to everyone who is looking for the best experience."
• "In terms of skill and gentleness of care, you will find none better than Dr. Caramico and the hygienists at MPFD."
• "He is patient, has excellent customer service skills and did a wonderful job on my 4 front porcelain crowns."
• "They make sure that their work is as perfect as possible!"

Cons:

• "This isn't a good dental office, both myself and my wife have been there together, and we both had horrible experiences."
• "I am still not able to bite on that side! The worse dentist experience ever. After all the time and money I spent this is very disappointing!"

Cleanliness and Technology

Pros:

• "The office is clean and beautifully decorated."
• "Very clean, modern facility, up to date technology, COVID safe."
• "The facility has modern tech and is very clean."
• "Everything is updated and spotless!!"
• "Especially during this challenging times of dealing with covid, Midland Park Family Dentistry impressed me once again with their high level of professionalism and cleanliness."
• "Clearly they invested a lot into their office for covid. Super clean and easy check in covid process."
• "All the latest in dental care technology is here as well, and the equipment is updated all the time."

Cons:

• "The Cerec crown was done by the dr, 2 weeks after I had to go back to the office as there was a cavity on the tooth next to the tooth with new crown which I don’t know why it wasn’t done at the first place."

Customer Service and Care

Pros:

• "I love this place! Everyone on staff is very friendly and always so cheerful."
• "The staff at Midland Park Family Dentistry is very friendly, welcoming, professional, and go the extra mile to accommodate any of your needs."
• "It is always a pleasure visiting this practice. Staff is friendly, professional and efficient."
• "I can honestly say I enjoy going to their office as everyone always makes me feel like I am their #1 patient."
• "I always feel welcomed, like part of the family, at Midland Park Family Dentistry!!"
• "The reception area is open and spacious, and the staff is always friendly and helpful."
• "The entire staff is so so friendly and welcoming and makes you feel at ease!"

Cons:

• "Oh and it’s absolutely hard to leave a bad review for this office. It doesn’t go through that easily."