IHOP Reviews Summary

Category: Breakfast restaurant

Address: 810 US-46, Kenvil, NJ 07847, USA

Phone: +19739277899

Rating: 4.2
based on 172 reviews.

Service

Pros:

  • "The waitress was wonderful."
  • "Waitress was awesome."
  • "The waitress and all personnel were very friendly and most helpful."
  • "Our server did a fine job."
  • "Energetic and friendly staff that were able to accommodate 4 different families with seats that were next to each other while in the midst of lunchtime traffic."
  • "The manager is also super sweet and awesome with everybody at the tables."
  • "Our waiter was very nice though, he was patient which was a plus."

Cons:

  • "The restaurant employees were groping each other right on the restaurant floor in front of the patrons."
  • "They have changed management and there is a server that for the second time isn’t pleasant."
  • "IHOP it's been like 15 minutes waiting for a waitress to take the order."
  • "Waitress rolled her eyes at me three times and walked away while I was talking to her."
  • "Worse place ever, the waitress was unprofessional answer with an attitude and walk away from us."
  • "Manager didn't wanted to come to our table."
  • "The server was impolite."

Food Quality

Pros:

  • "The food was delivered within 10 minutes by the chef."
  • "These pancakes were incredible and I actually ate them all, before picture was necessary."
  • "Great food not skimpy on it either."
  • "The food came out in a timely manner exactly as we ordered."
  • "The food is delicious and the staff are really nice."
  • "We loved gluten free pancakes and waffles, food came fast."
  • "Food came out fast and hot."

Cons:

  • "The chicken strip were burnt my salmon was raw my daughters fish was raw."
  • "Found hair in my food they took it off the bill asked if i wanted another one or something else."
  • "The food was cold and the plates were hot. Which means the food had been sitting in the warmers for a while."
  • "Took 40 minutes to get served burnt and I mean literally burnt hash browns and burnt ham."
  • "I will never go to this Ihop again. I'm afraid to get served with spoiled food."
  • "The omelet was absolutely disgusting. It tasted spoiled."
  • "The food was horrible got tiny crepes, my son tbone was over cook and he wasn't interested in eating it."

Atmosphere & Cleanliness

Pros:

  • "Finally a IHOP that delivers great service, food and a clean environment."
  • "The place is clean, the food is delicious and you don't leave smelling like grease."
  • "The restaurant was clean."
  • "This iHop is very good with great customer service."
  • "Always enjoy a good breakfast meal here. Especially the combo dishes. Never left hungry and a good price."
  • "Very nice IHOP. I love the harvest grain and nut pancakes."
  • "Recently renovated, Great atmosphere, clean, friendly staff, yummy breakfast."

Cons:

  • "Not to mention the restrooms were disgusting."
  • "The night that we were here it was cold (no heat)."
  • "For a recently renovated place it's not kept as clean as it should."
  • "The restaurant was quite unclean. The floors really needed to be swept, the syrup caddy was sticky, & food crumbs were on the chairs."
  • "The manager was dressed in what best can be described as an almost shear MuMu. And seemed to do little, if any work."
  • "Restaurant was moderately clean but could definitely be cleaner."
  • "Utensils were sticky and unwashed. Found hair in our food."

Value & Efficiency

Pros:

  • "Breakfast for 3 was only like $30 great food not skimpy on it either."
  • "We were able to eat a healthy meal for a very reasonable price."
  • "Good menu, good portions delicious food and great prices!"
  • "Ordered breakfast type items, including eggs and pancakes. Reasonable value for price paid."
  • "Burger & unlimited fries and unlimited fountain drinks for only $6.75...."
  • "Everything is great. The atmosphere, the food and the service."
  • "The food is delicious and warm."

Cons:

  • "The food was not elaborated by the chefs at all. The coffee is not good."
  • "Overall horrible experience."
  • "I ask for apple juice and it took a well to get because I had to keep asking."
  • "The food was cold, some not even cooked enough, had to reheat everything and 2 dinners had to be thrown away because it was eggs."
  • "its 'meh'. over-all overpriced for breakfast."
  • "They brought our food to us late. Was practically cold barely lukewarm."
  • "30 minutes to get a cup of coffee… it’s been an hour & still no eggs or pancakes."

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