IHOP Reviews Summary

Service

Pros:

• "The service is generally good, though it can be slow when crowded."
• "Manager Ahmed came and was very professional toward our concerns."
• "The people that work here are amazing, including the servers and the cooks, as well as the managers."
• "We had two servers throughout the meal who were very attentive and kind."
• "The quality of service was excellent, the speed of service was top-notch."
• "Service was great, the server Brandon was very professional, kind and friendly."
• "Our waitress was so friendly, the food was awesome and everything was great."

Cons:

• "Breakfast was a miserable fail."
• "Wait staff was very kind but we waited over 45 minutes for breakfast for three people."
• "Never put our drinks in, delivered all our food and then left without giving us silverware."
• "After being seated, we were a distant thought to the waitress."
• "However our server was terrible, she was very careless and came off as rude."
• "Our server kept disappearing."
• "Waited 45 minutes after that for food, an additional 9 minutes for our toddler after she dropped his food as well."

Cleanliness

Pros:

• "Great atmosphere, very clean and organized."
• "The server and other employee servers were in clean uniforms."
• "I felt the location was very clean and well kept."
• "Very clean and bright, rest rooms were exceptionally clean."
• "The place was clean and the food came out quickly and was hot and tasty."
• "This was a very clean and friendly atmosphere."
• "The dining area was arranged for social distancing."

Cons:

• "It was freezing in there."
• "The dining room smelt like a dirty mop."
• "This restaurant needs a total makeover. It is overall dirty."
• "It was also very dirty, as can be seen from the picture."
• "The place was entirely unhygienic. Floor might as well have been made of superglue."
• "The place doesn't look clean."
• "It was dusty. The floors were disgusting."

Food Quality

Pros:

• "All of it was cooked to perfection."
• "Everything was prepared correctly and very good."
• "The food was fantastic and came out right."
• "The food was very delicious and hot."
• "Food was exceptional!"
• "The food was great and the service was on point."
• "Our food was hot and tasty."

Cons:

• "The food was disgusting."
• "The pancakes were a little thick and dry."
• "Pancakes were over cooked. French toast undercooked."
• "The food is also disgusting, and I’ve watched people remove food from plates with bare hands after it being up on the line too long."
• "The pancakes were hard and dry on top and room temperature."
• "Food was mediocre (wife's food came out cold, mozzarella sticks were messy then they deliver 3 new ones cold."
• "The food was just sitting on a table for who knows how long."

Price

Pros:

• "The food is good and at very reasonable prices."
• "Price was excellent too!"
• "Prices fair and reasonable."
• "Friendly service and reasonably priced."
• "Very good food and priced well for what you get."
• "Excellent IHOP offering consistent, tasty food with generous portions at affordable prices."
• "The food is good and at very reasonable prices."

Cons:

• "And it was about 4$ so, at least serve normal juice if you are gonna charge that much for one small glass."
• "The food was decent though a little overpriced (for the quality)."
• "$32.00 for one adult and one child, mediocre food, plus obviously unsanitary conditions, never going back."
• "The food was decent though a little overpriced (for the quality)."
• "The orange juice was very watery, especially for a breakfast place."
• "The turkey sausage no one ate, spit it out."
• "The country fried steak was crunchy but overly breaded and salted."