"Servers that weren't assigned to us refilled our drinks, our server was prompt getting little things we asked for."
"Just wanted to thank IHOP and our waitress Zorah for Making our visit amazing & as our meal was delicious she Helped multiple tables and got all orders correct while making everyone happy, pleases and laughing she is definitely a Great edition to the ihop team Thx u again."
"The service @ this IHOP is awesome, the staff are very attentive!"
"The employees always greet you with a warm and inviting smile."
"Never had a bad meal here. Food is always delicious. But above that is the service."
"The people working there are friendly and serve you in a good timely manner."
"The service was Key and very much appreciated wait staff was on point and very much attentive we really enjoyed our food and the time spent here."
Cons:
"We waited a long time for our food and it still arrived cold."
"Also found hair in the food. No one, I mean no one, had on hair nets."
"Eloni one of the waitresses at IHOP in route 22 was very rude and didn’t seem like she was happy to take our order."
"The Manager was horrible, very disrespectful."
"Service was OKAY. Was not happy with the fact that my family and I were no where near done eating when the server was rushing by giving me the bill."
"The general manager is extremely rude the last time I was there but this time she was my server I didn't know why she was a server if she is manger."
"The server was really rude."
Food Quality
Pros:
"The pancakes I've had have been excellent. The potato pancakes are out of this world."
"The steak tips with mushrooms and onions hash browns 3 blueberry cakes an eggs made to my specific specification was awesome."
"The quality of the food is way better than Burger King or McDonald's and it costs way less, that's why I give it 5 stars."
"The pancakes were fluffy and delicious, and the eggs were cooked perfectly."
"The food was not bad! Good decision for a normal breakfast! They don't gave me the fruits and whipped cream in top of the pancakes in a combo just like the photo in the menu!"
"The food was delicious and the place was clean."
"The food was good came out quickly."
Cons:
"Never going back!!!! IHOP in Irvington is far more better and service is phenomenal."
"The food was bad and so was the service."
"Our food was very cold when served and for some reason they couldn't serve my salad before the entrée."
"Chicken was still cold in middle and the one that wasn't cold was dripping oil."
"Food served was old."
"The food was pretty good but compared to another location the portions were a bit smaller."
"The food was lack luster honestly. My waiter was extremely nice. But the manager Tara was appalling."
Price and Value
Pros:
"We both had 55+ breakfasts which were at a nice price."
"The iHoppy Hour (after 2 PM I think?) menu is such a great deal."
"A classic American Hamburger is about $6 bucks."
"They have seasonal promotions which can make it affordable for family's to visit."
Cons:
"We were shocked at total bill and then saw we were charged over $4 each for one coffee and two small orange juices!"
"Bill came out to $30 for what I can make a home for $10."
"I felt the prices were a little too high for the community they serve."
"Wow I paid over $3.00 for just a glass of orange juice."
Cleanliness and Atmosphere
Pros:
"Very Covid prepared with individual salt and pepper, creamers, ketchup and utensils wrapped in napkins and of course paper menu placemats."
"The atmosphere very delightful."
"The atmosphere was comfortable."
"The place is CLEAN."
"Clean and peaceful atmosphere."
"Every table are cleaned after every use, so the place always looks clean."
Cons:
"Under the table was full of food pieces of bacon, toast silverware."
"We were seated at the table closest to the restroom and the restroom was super smelly."
"The place needs a total floor plan overhaul."
"Not clean, coffee pitchers had old stains they should be washed after every customer it looked like they haven't been washed for a long time, they need to wipe syrups everything was very sticky."
"It was too cold outside in morning. We went inside and they aren't ready to serve indoors."