IHOP Reviews Summary

Category: Breakfast restaurant

Address: 2500 US-22 E, Union, NJ 07083, USA

Phone: +19086872022

Rating: 4.2
based on 205 reviews.

Service

Pros:

  • "Servers that weren't assigned to us refilled our drinks, our server was prompt getting little things we asked for."
  • "Just wanted to thank IHOP and our waitress Zorah for Making our visit amazing & as our meal was delicious she Helped multiple tables and got all orders correct while making everyone happy, pleases and laughing she is definitely a Great edition to the ihop team Thx u again."
  • "The service @ this IHOP is awesome, the staff are very attentive!"
  • "The employees always greet you with a warm and inviting smile."
  • "Never had a bad meal here. Food is always delicious. But above that is the service."
  • "The people working there are friendly and serve you in a good timely manner."
  • "The service was Key and very much appreciated wait staff was on point and very much attentive we really enjoyed our food and the time spent here."

Cons:

  • "We waited a long time for our food and it still arrived cold."
  • "Also found hair in the food. No one, I mean no one, had on hair nets."
  • "Eloni one of the waitresses at IHOP in route 22 was very rude and didn’t seem like she was happy to take our order."
  • "The Manager was horrible, very disrespectful."
  • "Service was OKAY. Was not happy with the fact that my family and I were no where near done eating when the server was rushing by giving me the bill."
  • "The general manager is extremely rude the last time I was there but this time she was my server I didn't know why she was a server if she is manger."
  • "The server was really rude."

Food Quality

Pros:

  • "The pancakes I've had have been excellent. The potato pancakes are out of this world."
  • "The steak tips with mushrooms and onions hash browns 3 blueberry cakes an eggs made to my specific specification was awesome."
  • "The quality of the food is way better than Burger King or McDonald's and it costs way less, that's why I give it 5 stars."
  • "The pancakes were fluffy and delicious, and the eggs were cooked perfectly."
  • "The food was not bad! Good decision for a normal breakfast! They don't gave me the fruits and whipped cream in top of the pancakes in a combo just like the photo in the menu!"
  • "The food was delicious and the place was clean."
  • "The food was good came out quickly."

Cons:

  • "Never going back!!!! IHOP in Irvington is far more better and service is phenomenal."
  • "The food was bad and so was the service."
  • "Our food was very cold when served and for some reason they couldn't serve my salad before the entrée."
  • "Chicken was still cold in middle and the one that wasn't cold was dripping oil."
  • "Food served was old."
  • "The food was pretty good but compared to another location the portions were a bit smaller."
  • "The food was lack luster honestly. My waiter was extremely nice. But the manager Tara was appalling."

Price and Value

Pros:

  • "We both had 55+ breakfasts which were at a nice price."
  • "The iHoppy Hour (after 2 PM I think?) menu is such a great deal."
  • "A classic American Hamburger is about $6 bucks."
  • "They have seasonal promotions which can make it affordable for family's to visit."

Cons:

  • "We were shocked at total bill and then saw we were charged over $4 each for one coffee and two small orange juices!"
  • "Bill came out to $30 for what I can make a home for $10."
  • "I felt the prices were a little too high for the community they serve."
  • "Wow I paid over $3.00 for just a glass of orange juice."

Cleanliness and Atmosphere

Pros:

  • "Very Covid prepared with individual salt and pepper, creamers, ketchup and utensils wrapped in napkins and of course paper menu placemats."
  • "The atmosphere very delightful."
  • "The atmosphere was comfortable."
  • "The place is CLEAN."
  • "Clean and peaceful atmosphere."
  • "Every table are cleaned after every use, so the place always looks clean."

Cons:

  • "Under the table was full of food pieces of bacon, toast silverware."
  • "We were seated at the table closest to the restroom and the restroom was super smelly."
  • "The place needs a total floor plan overhaul."
  • "Not clean, coffee pitchers had old stains they should be washed after every customer it looked like they haven't been washed for a long time, they need to wipe syrups everything was very sticky."
  • "It was too cold outside in morning. We went inside and they aren't ready to serve indoors."
  • "The Place is filthy."

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