IHOP Reviews Summary

Cleanliness

Pros:

• "The ihop is clean and has great staff."
• "The food was perfect, bathrooms were clean."
• "The bathrooms were clean. That is a huge factor."
• "It was clean. Dirty carpets gone and replaced with clean tile."
• "Great eating place and always clean."
• "Really had fun with the family and was very clean."
• "The bathrooms were clean and well stocked."

Cons:

• "The place was dirty service was slow."
• "Visit again on Sept 2018, not clean bathroom."
• "The place was dirty service was slow the manager was not holding the workers accountable."
• "I will not be back to i hop o 22 northplainfield. Roaches crawling and you say i give u new container and bag why would i take anything to bring into my house not even an apology roaches where. Im eating really."

Service

Pros:

• "Tons of space to reduce lines, in fact, two other IHOP in the area were lined out the door. 10 extra minutes of driving to this one and we sat immediately."
• "Both meals were served promptly, were tasty and not salty!"
• "Even crowded on a Sunday we were seated in less than 20 minutes."
• "Our waitress was very polite and courteous even as busy as it was."
• "Service was great. Staff was friendly and helpful."
• "The server was super attentive!!"
• "The service was delightful! One of the friendliest and most attentive servers I've had at any restaurant!"

Cons:

• "The service was very bad...wait long time for the food and the service very poor...I don't come back again to that place."
• "Very slow in service and understaffed."
• "Managers names was Janelle. My family and I sat there for 11 minutes without a server."
• "Terrible service, drinks tasted like soap."
• "Our waitress apparently could not comprehend a basic drink order."
• "No one ever checked up on us, never asked drinks, we didn't even know who our waiters are."
• "The staff were extremely rude and seemed totally indifferent about not telling us the table was ready."

Food Quality

Pros:

• "The food was delicious."
• "IHOP is always awesome for a good, cost-friendly breakfast and, inexplicably, amazing mozzarella sticks."
• "The food is mostly good and fresh."
• "Food was good."
• "The food was standard IHOP fare, perfectly tolerable."
• "The menu was full of delicious food and their buttermilk pancakes was delicious."
• "Everything was good and came out quickly."

Cons:

• "Probably the worst experience I've ever had eating out."
• "The hash I ordered was so bad, I couldn't eat it."
• "The crepes tasteless and also rubbery."
• "The salad greens were wilted, and looked like it had been sitting around for a while with dressing already on it, the chicken was rubbery."
• "The pancakes were luke warm and had a strange red substance on one of the pancakes."
• "The chicken had no flavor at all."
• "But our French toast had MOLD."

Pricing

Pros:

• "The senior prices were excellent: dollar for a coffee and five dollars for a nice eggs in a couple of pancakes."
• "They have special deals for kids at dinner time, and it is rarely crowded then."

Cons:

• "However if the prices are crazy. They charged two dollars for a small chocolate milk for the child and 499 for a small hamburger with a package applesauce."
• "Worst experience ever! Waited almost 2 hours outside for my order."
• "We were taken care of by a waitress who somehow figured out a way to increase our bill by splitting up the items separately instead of charging them as meals."
• "The waitress tried to rip us off and steal my money and cash after we told her we were paying cash and card for our table."
• "Only thing I don't like is the portions have gotten SMALL."