"The manager and staff here are committed to excellent customer service."
"Nandy & Nadine provide the best customer service! They are most efficient, amazing at multitasking, make excellent recommendations and are always warm & friendly to my daughter with special needs and myself!"
"The staff is extremely accomodating, helpful, and generous."
"The staff are polite and always willing to help!"
"Employees in cafe, produce, grocery and hot food area are most knowledgeable and helpful."
"Usual great products and selection. Helpful staff that go out of their way to help. Nice layout."
"The staff here is very nice and courteous."
Cons:
"Not going back after what I went through. My 11 year old asked what was wrong with that girl."
"I am dismayed, called to complain and they made no resolve for me to drive out 6.5 miles to get stuff i can order online."
"Ms. Naura was so rude that I never had seen any customer service rep any where so rude in my life."
"All the cashiers were rude and I hope it wasn’t because I was Black."
"Terrible management and customer service from Sam and John."
"Customer service is horrible! The staff is consistently rude and unpleasant."
"HORRIBLE CUSTOMER SERVICE."
Store Layout & Accessibility
Pros:
"Everything you can possibly need housed in one bldg. Great selections on most everything... Soups to nuts and everything in between!"
"This is the best Whole Foods in the NYC area. It’s roomy to walk through, the staff is actually friendly and happy!"
"The store is laid out in such a way that it is easy to shop in."
"It's conveniently located with plenty of parking in front."
"This location is clean and well kept."
"Whole Foods Market Jericho offers a full range of high-quality natural and organic foods at affordable prices with a special emphasis on our LOCAL vendors."
"Nice store with some nice features. Not well stocked with diverse variety of products."
Cons:
"Worst Shopping Experience Guaranteed. Thin narrow aisles with Impossibly rude customer's, and online shoppers on top of that."
"The store was tight and products crammed."
"However, in my 2nd visit here, many things were not in stock - such as strawberries, and cherries (in the summer)."
"Expensive. Parking is free but the angles on the parking lot make it annoying to drive and park here."
"This WF is small in size and many items are hard to find."
"Obviously an older store but the layout is awful."
"Not the biggest or newest of the Whole Foods, so the aisles may be tight."
Product Quality & Selection
Pros:
"Their 365 brand is low cost, their produce is always super fresh."
"Crisp veggies. Fabulous meats."
"Everything is neat and clean and very professional staffs which makes it a great shopping experience."
"They have an extension variety of organic foods and gluten free items."
"They have very good fresh produce includiy many organic choices."
"The meat section is excellent. I'm always getting fresh organic produce."
"Love their large selection of organic fresh fruits and vegetables."
Cons:
"Vegetables use to be all fresh and variety, now so so."
"The produce used to look so fresh and there was always a ready supply of what you needed. Not anymore."
"We bought 'organic, grass fed' beef there this week... Whole Foods' product is clearly inferior to all other grass beef we've had."
"Stay away from premade. I purchased 2 premade turkey chili containers. Both had rubbery turkey. Inedible."
"Easily the worst Whole Foods in the New York area. “Fresh” fish is visibly rotten, many prepared foods are inedible."
"Salad at the buffet is soggy."
"They were out of matzo on the first day of passover."
Convenience & Services
Pros:
"Amazon prime delivers from Whole Foods for those of you like me that are short tempered and can’t stand the supermarket!"
"I love that I can order through the Amazon Prime app and then park in the designated pick-up parking spot, where an associate just brings the groceries out to my car and places them in the trunk for me."
"Self check out saves a lot of time."
"Plenty of parking after 6 pm, friendly staff, no too long lines, and always stocked."
"Awesome customer service that takes Amazon returns with no boxes or bags requirements."
"*Thanksgiving Holiday Meal Order Experience* Designated Holiday desk for Thanksgiving Order and pickups made the shopping easier!"
"The changes for the better are the Amazon lockers and the Amazon Prime discount."
Cons:
"Nothing special about this location. The biggest turnoff is their prepared foods are microwaved."
"Would have been a decent store but the clerk double billed me on a $5.00 item."
"The amount of the AmazonPrime delivery pickers is so annoying, there are way too many."
"The prices are abusive. I thought it would be a little more affordable after Amazon's acquisition, but no."
"I have Paper Printed gift card... But they refused without giving any logical reasoning for the refusal."
"This bad review is exclusively about the terrible price of the salad bar."
"If only they would group the gluten free products in one place or at least identify them eg, with a identifying label near the price label."