Wicked Powersports Reviews Summary

Customer Service

Pros:

• "The staff there was very helpful and came in on a Sunday just to help me out."
• "The customer service is what is going to keep me coming back to this place for my next purchase."
• "Thank you to the crew at Wicked Motor Sports."
• "The whole team at Shark Cycle has been great to deal with."
• "The people working there are always very polite and committed to getting our drivers in and out."
• "I dealt with Nick and Jen two of the nicest people on earth."
• "Truly amazing customer service, and amazing team."

Cons:

• "Offered discount for paying cash does not exist."
• "Costumer service was mediocre."
• "This place is very very unprofessional, brought a can am from them and been having problems with it since the first week of purchase."
• "Horrible place so disorganized and prices are very overpriced.. No customer service at all !!"
• "The rude older lady sitting at the desk has oh well personality."
• "Felt totally dismissed and walked away. Jokes on them I would have bought the machine. Terrible terrible customer service."
• "Had to call Jen multiple times on multiple days to get her to answer her phone."

Pricing and Fees

Pros:

• "I mean you can’t beat the price compared to some of the competitors."
• "Great price and a very smooth transaction."
• "For a three year old bike the miles are great."
• "They have the inventory and the best deals."
• "Shark honored my 2 year extended warranty and 1.99 financing coupon from Polaris and gave the best price in New England."
• "They gave me a great trade in price towards the new machine."
• "In the end I walked out with a new XR550 for a great price."

Cons:

• "This place is an overpriced joke."
• "Very shady place. Prices are high."
• "Added fees even though they were not listed on there website like they are at every other dealership."
• "Bike was listed at 4700. I called and it was now magically 7,000 out the door with a 600$ freight fee, a 700$ dealer fee."
• "They charge an astronomical amount in ridiculous fees."
• "Wanted a Jet ski with a price tag of $10,199. Once they added all the fees it was $11,700."
• "They charge 30% to 40% over the cash price and hit you with a 17% interest rate!"

Professionalism and Honesty

Pros:

• "The entire staff has been amazing with help in the entire purchase."
• "We love our new ACE 570! the thing is a beast yet easy enough for the whole family to drive."
• "Great Dealership, kind of like a second family."
• "Very helpful, very knowledgeable."
• "Top notch service they took care of my needs even being hundreds of miles away!"
• "Amazing shop. The employees and owner are extremely friendly and professional."
• "I was treated like a friend, not just someone to sell to, and she was incredibly honest."

Cons:

• "They were stealing identitys from returning soldiers."
• "These people are lying scumbags."
• "Very unprofessional, very irresponsible company."
• "Same owner as sharks cycle. who was arrested and charged with fraud for identity theft of Veterans."
• "BUYERS BEWARE!!!"
• "Shady business practices.read over everything before you sign.these people are trying to pocket rebates."
• "These people are scum! I bought a new 4 wheeler, got a $2500 loan from the bank they use. The payoff ended up being over $15,000."