Kantu Peruvian Cuisine Reviews Summary

Service

Pros:

• "Service was excellent! Waiter catered to our every need."
• "The service is friendly and efficient."
• "Our server Daniel was amazing. He was very attentive and helpful."
• "Service is consistently excellent as well."
• "Service was ultra sweet and friendly."
• "The staff's friendliness and courtesy enhanced the dining experience."
• "The service was prompt and the staff were lovely."

Cons:

• "Since I walked in until the time I left I got an attitude."
• "The customer service was horrible. The lady server gave us a very mediocre service."
• "Waitress was not attentive or polite."
• "Service is a bit slow."
• "The service was horrible. I had to wait 53 minutes to get my food."
• "This has been the worse service I have ever experience."
• "Poor Customer Service. CONSUMERS BEWARE OF BUSINESSES THAT EMPLOY WORKERS THAT ARE NOT SKILLED WITH POISE, PATIENCE AND PROFESSIONALISM."

Food Quality

Pros:

• "Food was excellent and I will definitely go back."
• "The best Peruvian food around this side of the world."
• "Our food was delicious, a bit of a wait but it had fresh ingredients and were properly seasoned."
• "Food taste and quality was delicious."
• "Food was delicious and our cocktails were tasty and potent!"
• "The food is amazing! I love the Pollo Saltado and Alfajar cookies!"
• "The food always tastes fresh, and their chicha morada tastes so so good."

Cons:

• "The chicken was dry with no flavor."
• "Everything I ordered lacked flavor."
• "Pulpo a la parrilla, not taste at all even the pulpo taste a pulpo."
• "The rice tasted like box rice, fish was not great, the steak was not cooked."
• "Unfortunately I was really disappointed with the food...I wouldn't recommend this place if you are looking for some tasty Peruvian food."
• "The ceviche did not have a citrus favor but it was a bad sour as if it was going bad."
• "Food wasn't good Lomo salteado so salty so greasy and the meat was over cooked."

Ambiance

Pros:

• "A nice neighborhood place. Street parking with a meter."
• "The restaurant is open, modern and has just enough beautiful Peruvian art for everyone to appreciate."
• "We dined on a Friday night that had live music, which added to the great atmosphere."
• "Adorable, chic, and exotically decorated restaurant."
• "The ambiance is great, no loud music, (loved the jazz music!) beautiful decor, clean bathrooms, very inviting to dine with family and children."
• "The evening and dining event were quite wonderful. The place had a very warm and inviting atmosphere."
• "Trendy decor and buzzing happy atmosphere."

Cons:

• "It is loud in there and tables are very close together."
• "However, the owners came to me with a so rude attitude just for asking for a change of table cause the door was open and it was really cold."
• "The place was narrow and noisy."
• "Small restaurant, stressed environment, no privacy."
• "The atmosphere of the place is nice but the actual food needs improving."
• "The inside is spacious and very well-lit."
• "It was beautiful inside with a romantic vibe in a nice, not too crowded area of Queens."

Price

Pros:

• "While some meal selections come at a slightly higher price, the overall experience is worth it."
• "You'll have trouble finding better food at these prices..."
• "Probably the best restaurant in queens for seafood. Always fresh, food portions at a reasonable price."
• "Completely worth the price."
• "Yes, this restaurant is a little bit on the pricey side, but trust me, it’s worthy."
• "It is pricey to a certain degree but the service and food is worth it...keep it up Kantu!"
• "Pretty pricey but then again seafood is pricey average plate 20$."

Cons:

• "The food itself isn't bad at all But the prices don't warrant the neighborhood."
• "Decent, over priced Peruvian food."
• "Food is not bad if you are just hungry, but quality, taste and presentation not matching the price."
• "The only negative I have to say is that the mix drinks are pricey."
• "The environment atmosphere was great the food mediocre..city prices for queens area mmm … NOT WORTH it .. too pricey."
• "The drinks are way over priced & Iced Down."
• "The restaurant is overwhelmed by takeout orders and you wait more than an hour to get any food which ends up being average low for a pretty stiff price."

Payment and Additional Charges

Pros:

• "Happy hour was available, the mango mojito was good."

Cons:

• "It's unfortunate that they charge 3% extra if you use a credit card to pay."
• "Oh, bring cash because there is a surcharge for using credit card which is ridiculous."
• "They have menorahs the portions and second they have charged me 18% of service."
• "Like many other restaurants the receipt should say additional tip when a service charge of 18% is already included in the bill."
• "The prices online don't match the prices in the restaurant."
• "Complete incompetent manager woman."
• "The manager refused to comp the meal and did not even come out to apologize."