"The room we went into was very clean and the nurse was also nice."
"Always gentle and sweet. When my cane corso passed away, they were so kind and handle everything."
"Starting with the cordial front desk staff to the competent veterinary assistants."
"The assistants are very friendly and I love that I get a follow up call after treatment to see how my dogs are doing!"
"The doctors and the staff are very nice, and I feel like I can trust them to take care of my best friend."
"The vet tech and veterinarian were so amazing and listened to my concerns, (no matter how neurotic they were!)."
"The staff is very friendly and knowledgeable."
Cons:
"If you do use this vet (I would recommend not to), and you leave your pet there, MAKE SURE they get fluids. Ask to check on them. Don't blindly leave them, this is not a good place at all!"
"Been going here for over 10 years and all of a sudden they don’t want to be helpful and just dropped birds care completely."
"The front desk staff (younger women) wasn't too polite, she was busy having a conversation with a friend instead of checking my dog and I out."
"Needed to spay my cat, they gave me an estimate on the phone. Came in, they gave me letter to sign almost 3 times more the initial price."
"They did not give my dogs a bowl of water in the whole time they were there."
"The doctor did not get back to me until closing time, where as he told me to come get antibiotics for now - within 15 mins before he was leaving office, which it was impossible for me to get there within 15 mins."
"One was left in a corner cage by herself in the dark, there was hardly any lighting and they kept a dead cat right next to my dog in her field of vision!"
Trust and Care
Pros:
"I totally trust them with my puppy’s well being."
"These people care about you and your pet."
"Dr. Montella has taken care of my babies for many years."
"The compassion and care given by Dr. Beverly and the staff was beyond my expectations."
"Dr. Montella is honest, funny, and a pleasure. I know beyond a shadow of a doubt that he will take care if my babies like they were his own!"
"They care about my dogs just as much as I do!"
"Dr. Montella and his staff are caring and professional, and truly love helping your pet stay healthy."
Cons:
"I switched to them after my last vet missed a huge tumor on one of my dogs, which I then had to put to sleep."
"Then, suddenly, in August of 2022, I was told by a receptionist 'you are not allowed to come here anymore'. I was SO upset."
"Just didn't like that they asked if I wanted to have X-ray done to see if there is a blockage my cat is sixteen you already diagnosed him and prognosis for kidney failure not so good felt as if it was about $$$."
"Treatment wise, the doctor kept telling me to call back over and over. No treatment at all."
"Dr. Montella is on something. I have brought several animals to him, and he always seems like he's struggling to stay awake."
Professionalism and Expertise
Pros:
"Dr. Montello is the kindest and most caring Dr. I know."
"Dr Montella did his research and diagnosed her with Leptospirosis which was not a common disease in the city, but is prevalent in deer populated communities."
"Every single time we see the Dr. our dogs are treated with love and care...And always honest!!"
"Dr.Pete is honestly the best Doctor/ Vet in New york, I have been going to him for over 25 years."
"This veterinarian Peter Montella is by far the most caring and nicest vet I have ever met."
"Dr. Montella has been our Vet for all of our dogs for over 20 years."
"Dr.Montella is great— it’s not just a job, he LOVES animals."
Cons:
"I used this vet twice and was very unhappy with them."
"My last two experiences were terrible after Dr. Beverly left."
"Receptionist Eddie Is a Rude Rude."
"So I called today this retard on the phone is telling me no I need two more booster before I can get the rabies for my dog."