GREY Cafe Reviews Summary

Ambiance

Pros:

• "The outdoor study area is really pretty with a bunch of flowers and vines - sets the mood for studying and a great place to talk."
• "The cozy and soft ambiance invites you to linger."
• "Very nice vibe. Lots of seating."
• "The decor and ambiance of GREY Cafe is really chill and cozy."
• "The café had great ambiance, which matched their food."
• "The atmosphere is comfortable for working/studying or catching up with friends with plenty of outdoor, gazebo-type seating outside surrounded by greenery."
• "The atmosphere is so cute and cozy and nice."

Cons:

• "But bring a coat for some odd reason they keep the other door completely wide open in the middle of winter. It’s freezing!"
• "But the only reason it doesn’t get a 4+ is because of how loud the music is."
• "If you go there in the evening to have some chat with your friends; you will feel extremely uncomfortable."
• "It used to be better. Sad to say I won’t be coming back as much because it is so difficult to get work done."
• "Inside is usually packed with people on their laptops so it's difficult to find open seats."
• "I just wish the seating is improved and cleaned up."
• "I ordered an hour ago on uber eats... I had to wait an additional 30 minutes after I reached the store to get my order. Terrible customer service."

Service

Pros:

• "Oh my goshh the employees are so nice. Like extremely friendly and chatty I love it."
• "The friendly staff makes you feel like a valued regular from the moment you walk in."
• "Service is always with a smile which can’t be beat."
• "Staff is absolutely incredible."
• "The staff is also very nice and accommodating."
• "Staffs are very polite, prompt and professional."
• "The staff are super friendly, the atmosphere is cozy, and the coffee is amazing."

Cons:

• "She asked if I wanted something else- I said no assuming I would just be refunded but she goes to the back and proceeds to make the drink that was out of order?"
• "Parking can be difficult at certain hours of the day."
• "Service can be inconsistent sometimes."
• "It took 3 minutes of standing at the register before anyone was available to take my order and then another 11 minutes for me to get my order of a hot Americano."
• "I waited and waited and waited to order a cup of coffee while the young lady behind the counter had a long, drawn out social chat with the customers in front of me."
• "Staff wasn’t as friendly when I was there. was giving don’t bother me vibes."
• "About 6 workers, placed my order for a coffee- it’s not out till 20 mins later for the barista to tell me that they ran out of my drink."

Food & Drinks

Pros:

• "Every item I ordered was flavorful and tasty."
• "Love the coffee and tea selections here! The earl grey latte is a MUST HAVE."
• "Their acai bowls are so good even though it’s a bit expensive."
• "The blueberry muffin and blueberry cheese danish are delicious too."
• "Had a chai latte with cinnamon— was delicious!"
• "Pastries there are good, especially the cheese danish!"
• "They have excellent pudding options, their Earl Grey pudding is a must try."

Cons:

• "Food and drinks are great but still very pricey."
• "The texture is perfect I'm just not a fan of the beans."
• "The food is a little hit or miss for me. Id say once or twice out of every 10 visits there has been an issue with food."
• "I loved my mocha frappe until both me and my boyfriend found pieces of soft plastic inside of the drink so we ended up throwing out our drinks."
• "The Americano was acidic to say the least. On a scale of 1 to 10, it had 0 zero smoothness."
• "The pudding was a very watery consistency and there were only a few wafers inside, which were melted and soggy."
• "The croissant was kinda meh. The banana pudding was good but they need to find better quality wafers, they had a weird powder texture that was ick."