Original Pancake House Reviews Summary

Food Quality

Pros:

• "The Rib eye Shaved Steak Omelet is mouth watering and full of flavors that plays around in your mouth."
• "The pancakes are definitely made from scratch using only the finest ingredients."
• "Highly recommend the banana pancakes."
• "The food is delicious, well portioned, and well priced."
• "Their pancakes recipe is nearly perfect."
• "Pancakes are really good I can say better than IHOP and their food I favor better than Pancake factory."
• "The best pancakes in New Jersey !"

Cons:

• "Food Does not taste good. Bacons were dry and cold."
• "Bacon was good but way too hard, nobody ate theirs for this reason alone... rock hard!"
• "I ordered scramble eggs with veggies...salty"
• "The lemon glaze tasted heavily like garlic."
• "I ordered bacon.....cold as the devil's conscious....pork links...dry as a mummy skin!!!!"
• "Pancake quality is worse than in a shabby diner."
• "Food was okay and got egg smell even in fruits on the side to a waffle."

Service

Pros:

• "Wait staff has always been awesome."
• "The staff are all really friendly and helpful."
• "Service was good, very attentive and nice."
• "The staff is friendly and attentive."
• "The server was friendly and attentive."
• "The staff and service is great and very attentive."
• "Service was amazing, clean environment, our server Maria was so friendly."

Cons:

• "Because its so busy, there's always a long wait and service is a bit slow."
• "General Manager very rude."
• "I came in at 750am today and I was seated right away, but that was the last time anyone on the staff bothered to check in."
• "However, our server's attentiveness left much to be desired."
• "Our waitress came to our table with the worst attitude."
• "Service not even good either. A server told us to sit anywhere but it’s all not cleaned."
• "The host with the blonde hair provided poor service."

Ambiance

Pros:

• "i loved the flower decorations on the ceiling, and the overall open feel of the space."
• "The interior is so clean and modern, the staff are friendly and attentive, and lastly the food is just fantastic."
• "The tables are very well separated and distanced, allowing you to eat comfortably with no worry."
• "The setting is also very neat and modern."
• "The restaurant itself is so cute and cozy."
• "The decor is really nice. They appear to keep the place updated, tidy, with a fresh look."
• "Very open concept for this site - you can see right into the kitchen and cooking area."

Cons:

• "The place is over crowded and under staffed. All the servers are always busy and you have to beg for anything."
• "The tables are too close, it's very noisy in the weekend and you have to wait sometime for 30 minutes or more."
• "It's very crowded and uncomfortable."
• "One huge point of disappointment is that they just added fake flowers to the whole ceiling right over the air vents."
• "The giant air duck(tube) in the front room is so gross. Dusty and dirty."
• "waiting time is just ridiculous and tables are one on top of the other."
• "The atmosphere is quite loud and always packed... typically lines out the door with long wait times!"

Value

Pros:

• "Not expensive and delicious."
• "The pricing was on point for the quality."
• "It’s a bit pricey, but worth the investment."
• "Great local spot for breakfast 👍"
• "Great brunch spot with amazing prices."
• "Overall I love coming here for breakfast and they are very affordable."
• "The food here is 5 stars 🌟."

Cons:

• "Paying the bill, I asked for military discounts and they told me NO with a face of disappointment."
• "For the price I paid, I expected a more generous serving. Instead, I received a tiny portion that left me feeling unsatisfied and cheated."
• "The new menu and prices are insanely expensive. 3 people for 77 dollars and we had coffee and pancakes. I felt like I got ripped off."
• "Their food is pretty good but i am very upset about their drastic increase in pricing."
• "Overpriced for not so great food."
• "Price too high for the lack of quality in the preparation."
• "The quality of the whipped cream strawberries was shockingly poor."

Convenience

Pros:

• "With only two people, we were able to find a seat without waiting."
• "Wait time for party of 2 was less than 10 minutes despite the fact that it was packed."
• "We only had to wait 10 minutes."
• "If you are a party of 2, you can get in with a 15 min wait usually."
• "It's close to my house and there are a lot of parking lots, so I come here once a week."
• "Also plenty parking space underground and free."
• "More Parking in underground basement level."

Cons:

• "We wanted to do a pick up and they only accept online orders."
• "Because its so busy, there's always a long wait and service is a bit slow."
• "I went today at 11 o'clock and I waited a full hour for a table because I have a car for my child."
• "Too busy, long waits and parking was a nightmare."
• "Parking: Limited parking because they are always doing construction, so park in the downstairs lot to avoid the headache."
• "The wait isn't very long for 2 people but it's a longer wait up to an hour many times for more 3 or more people."
• "You always want to call or you are going to need to wait for about 15-45 minutes."