Fire & Oak - Montvale Reviews Summary

Service

Pros:

• "The staff was friendly."
• "The wait staff was friendly."
• "Service is great, the restaurant has great lighting, really brings the dinner mood at the table."
• "The staff was outstanding and the food was impeccable."
• "Our original server was so attentive and nice."
• "Our server Kade, made things so seamless."
• "Our lovely server Kylie was prompt, friendly, professional and engaging."

Cons:

• "Drinks could be a bit better, as mine got forgotten about for quite a while."
• "Server was terrible, heard him read specials to 2 tables next to us and never told us."
• "The manager did not even have the balls to stop by the table or try and correct the problem."
• "Service was slow at times."
• "Service was horrific, Drinks came out 20 minutes and by the time apps came out they took the menus without getting dinner orders."
• "The waiter was away a little too often but to no fault of his because it's very busy here."
• "Our waiter didn’t even offer water and we had to ask for it."

Ambiance

Pros:

• "The ambiance is nice, the seafood is delicious and wait staff is friendly."
• "The ambiance is like being in the city, without the inconvenience of traveling to the city !!"
• "Overall NYC vibe and food quality without the drive and price tag."
• "The decor and ambiance is great too."
• "The atmosphere was dark and romantic."
• "The parking is easy, the place ambiance is quite up to the mark."
• "The place is a very nice Vibe!"

Cons:

• "The restaurant is so noisy... everyone needs to shout just to hear the person in front of them."
• "It was extremely dark when we walked in at 6pm and we instantly said, 'this is one of those restaurants you go to to be picked up after work.'"
• "The third night was in the dining area by the bar and was absolutely way too loud."
• "Also, dining room has sound issues, very loud with half restaurant full!"
• "The vibe from the staff at this point was completely different than when we had first arrived and it was clear they wanted us out."
• "I think my only real problem with this place is that we always get sat very far in the back and my father-in-law is 82 so it's a long walk for him and it's also very loud and so we can't hear him."
• "Very very loud."

Food Quality

Pros:

• "They have decent food and I love the fire and oak burger with apple wood smoked bacon and cheddar cheese."
• "The food was to die for, everything was delicious and perfectly made."
• "The food was amazing. We ordered the large oyster sampler, crabcake appetizer, various entrees & drinks, carrot cake and cheesecake for desserts."
• "The grilled cheese was heaven, with 3 different kinds all melted together."
• "The food was so flavorful and the menu had a variety of options."
• "The food and drinks were delicious."
• "The food was incredible. Everything was cooked to perfection and the whole table enjoyed their meals."

Cons:

• "The food was just okay."
• "The octopus was salty and the tuna had no flavor and the flatbread was too thick."
• "All the food was satisfying, but maybe skip the sushi from this place."
• "Prime rib was so chewy and had no flavor like it was defrosted and heated up w/no seasoning on it."
• "The people who did not order the special got over cooked veal and hamburger."
• "Scallops were very bland and disappointing."
• "The ribs were terrible."