Salma Reviews Summary

Category: Lebanese restaurant New York

Address: 351 E 12th St, New York, NY 10003, USA

Phone: +19172614907

Rating: 4.8
based on 188 reviews.

Food Quality

Pros:

  • "Food was so good, great quality of ingredients."
  • "The food is very fresh, authentic and made with love."
  • "Everything was super fresh, flavours were refined and everything is home made!"
  • "The food was fresh, authentic and delicious."
  • "The food is so clearly quality and carefully prepared, the flavors are rich and soul-warming."
  • "Really great tasting food."
  • "Salma's is the Best tasting Lebanese food EVER."

Cons:

  • "The hummus and the pita was bad but the baba ghanoush was absolutely delicious."
  • "The kafta kababs were good taste wise but weren't juicy enough."
  • "The cheese rolls were fine but the cheese itself was way too salty."
  • "Some of the dishes the flavors were not as flavorful or intense as we would have liked."
  • "The grilled meats were a little too dry and we had to request extra side sauce."
  • "The falafel tasted weird with too much herb and the sandwich was super dry and no sauce in it whatsoever."
  • "Flavors are a bit muted, food tends to be overcooked, falafel tends to be dry."

Service

Pros:

  • "Pierre, the owner, made us feel like we were guests in his house."
  • "The staff went above and beyond, we had Isaac and Winnie as our servers."
  • "The staff is so friendly they gave us delicious tea!"
  • "The entire group loved this meal along with the very friendly service and tasteful atmosphere."
  • "Phenomenal service, will definitely be back for more."
  • "Customer service was excellent and it was a pleasure to speak with the owner himself."
  • "The staff were so welcoming and warm and prompt!"

Cons:

  • "Service was slow, but they may have been short staffed so it's understandable."
  • "Both our waiters made very clear that they wanted us to order the most expensive dish of the menu."
  • "The preparation of the food was very slow and they barely remembered to pour us water."
  • "Seemed like only one server was available for the entire restaurant (on a Saturday night)."
  • "Unfortunately all the doors were open and it was unbearably hot in there."
  • "The service was incredibly slow, we waited 40 min just to order."
  • "Horrible, came with a reservation and was ignored multiple times, even when I politely approached the staff they pushed past me and continued with whatever they were doing."

Ambience

Pros:

  • "Very cute interior decoration."
  • "Beautiful decor, and amazing flavors."
  • "The ambience was warm and cozy with plenty of cool art and plants around."
  • "Beautiful cozy atmosphere, friendly service and owner!"
  • "It's rare that I have a dining experience that makes me as comfortable as I am in my own home."
  • "The atmosphere was intimate and it felt like family."
  • "The atmosphere provided warmth and comfort in addition to the kind, welcoming owner."

Cons:

  • "The place has limited indoors space."
  • "Also no actual certification of halal meat used anywhere in the restaurant or on their website."
  • "There is a credit card processing fee here."
  • "Flies everywhere landing on us and everywhere in the bathroom."
  • "Unfortunately all the doors were open and it was unbearably hot in there."
  • "The tables are too crowded together."
  • "Do not forget the icing on the cake at Salmas, there was a cockroach when we first walked in."

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