Arirang Hibachi Steakhouse Reviews Summary

Service

Pros:

• "Our waitress Morgan was nothing short of amazing. Checked on us periodically and was very attentive."
• "Jay was our server tonight for the private dining. She was polite and checking in at a good pace."
• "Kristen was an amazing server."
• "Kaitlyn our server was courteous and patient."
• "The server we had tonight Jocelyn was such a professional both in appearance and courtesy that I just had to write a review for that young lady."
• "Our waitress was professional and prompt."
• "Our server Alli was so sweet and kind and the service was amazing!!!"

Cons:

• "Drinks weren't refilled unless asked multiple times."
• "I also didn't like the fact that a tip had automatically been applied to my bill."
• "The waitress Dana was horrible. Very slow and not attentive."
• "It took her a while just to take our orders!"
• "The serve we had really wasn’t the best never came to check on us I had to keep calling him over for refills and other needs."
• "Our waitress, Dana. I asked her for a sauce and she gave me attitude."
• "The waiter was attentive but forgot a dessert order."

Management

Pros:

• "The treatment from the manager left an impression about the place."
• "The manager Stephanie was very attentive, and can continuously present throughout the night for anyone who needed to talk to her, very friendly and funny highly recommend this place."
• "Steph the manager is absolutely amazing."
• "The manager, Brian K, spent time with our family to make sure our evening was perfect."
• "Steph is always a wonderful manager making sure we get the chef that we want as well as ensuring our hibachi experience is a 10/10."
• "The manager Ed and the rest of the staff are always super friendly and accommodating."
• "Stephanie the manager is great! She always finds the time to make sure the service and food are on point!"

Cons:

• "He began arguing with other customers which in my opinion, is very distasteful."
• "Their was a dining room manager (tall white guy, slim build) that was super rude."
• "Later the manager walked by, my son dropped his fork and he didn’t even look our way or say anything."
• "The manager apologized for their bad experience. As he turned around and spoke to me, my sister & I shared the same sentiments but interestingly he began to grill me."
• "The manager also was rude at the door."
• "The women manager (with the M necklace) was so rude."
• "When we finally did address the issue, he told us not to tell him how to run his restaurant."

Food Quality

Pros:

• "My food always comes out perfect."
• "The food always out of this world."
• "Food was delicious and plentiful."
• "Both meals were delicious."
• "The food was great and the portion size was perfect."
• "Food was fantastic."
• "The food was amazing. I really enjoyed my time here."