Target Reviews Summary

Customer Service

Pros:

• "Bayshore target has definitely improved and the kind staff at the registers are actually providing great customer service."
• "The lady at customer service really kind called the Bay shore location since the system said they had 4."
• "Izzy, the front end manager, brought staff in to open registers and help with guest service while he fielded customer questions and fixed the end caps."
• "Your gentleman cashier today was so nice, so helpful and went out of his way to help me."
• "Rachel and Doug are both so very friendly and knowledgeable unlike some other Target Optical locations which I have visited."
• "Although they were very busy, Kadijah was very gracious when collecting my order."
• "Angie from checkout was amazing!"

Cons:

• "This target is horrible. Most of the employees are nice but everything is always mislabeled and mispriced."
• "The staff was completely rude and nasty."
• "Never have milk, always out of items, and the staff is very unhelpful."
• "The workers know nothing about the store layout and know nothing about their inventory."
• "Some of employees need to be retrained in customer service!!!"
• "Staff is inconsistently reliable. Half the time it seems like they don't want to be bothered to help."
• "Really bad experience with customer service."

Store Organization

Pros:

• "The store itself is nice and clean and usually have what I need."
• "I just love Target. It is a very clean store, the lighting, the colors, how the stores are designed overall make me feel good."
• "Items are frequently well stocked and the store overall is clean, well-maintained."
• "This store is an especially clean and well organized."
• "The Sayville store was neatly stocked, full of merchandise."
• "This target was really clean. And everything was easy to find."
• "BayShore Target is one of my preferred Store to shop. I always find everything I want. The staff is super friendly and always willing to go the extra mile."

Cons:

• "So the shelves are empty in a lot of departments."
• "I was tremendously discouraged when I stepped in the store to see the mess there was at the entrance of the store it was really disorganized and it looks dirty."
• "The store is disgustingly disorganized and hot."
• "The store needs to shut down until they can reorganize it."
• "This store at Bay Shore is consistently a mess!"
• "Also the shoe section is so disorganized, there is tons of clothes inside the dressing rooms, clothes all over the floor by the clearance section and I never see anyone around who works there."
• "This particular location is often a mess. Shopping carts filled with random junk clogging the aisles."

Security and Safety

Pros:

• "This store is very busy but always stocked on things I need, the security guard was super sweet and she helped me find a couple things I needed."
• "With compassionate customer service and care they were able to send the missing bags within a couple of weeks."

Cons:

• "They seem to be targeting women particularly when they are trying to put their children into the car."
• "It’s a shame and it is completely unacceptable that a woman can’t feel safe in and outside of this store with her children."
• "One of the men is particularly belligerent and scary."
• "It's a shame that when visiting this Target, the security feels the need to humiliate and belittle their guest."
• "Rude front door employees following me thru the store."
• "I was asked by the self service attendant if I had anything in my pockets! Extremely rude and embarrassing..."
• "The main aggressor was the security who stopped the customer service rep from refunding me."