Char Burger & Creamery Reviews Summary

Food Quality

Pros:

• "The Onion Burger and Grilled Chicken were outstanding."
• "We both loved our char burgers - perfect ratios in terms of meat/toppings/bun."
• "The French fries were some of the best I've ever had."
• "The burger was perfectly cooked and the taste was impeccable!"
• "The meat is juicy and tender, the spicy chicken sandwich is great, not too spicy, but with a really good flavor!"
• "They tasted super fresh very juicy meat on both sandwiches."
• "The food was outstanding!! It was really fresh and had excellent flavor."

Cons:

• "Poor quality food."
• "The burger wasn't really good, the fries were OK but wasn't expecting the cheese and bacon and I didn't want that so it was disappointing that the menu didn't specify that."
• "The burgers were very good."
• "The food was insanely salty, the shake was made a good 10 minutes before the rest of the food was done which meant it had half melted, was overall pretty lame food."
• "The burger and fries are still on the salty end."
• "Absolutely horrible service and quality."
• "The meat patties were so thin even on the double, I was left unsatisfied and hungry."

Service

Pros:

• "Friendly staff, onion rings crispy and tasty!!"
• "Good service along with a clean restaurant and restroom."
• "Staff was very friendly and everyone was wearing their masks correctly."
• "The staff there were very friendly."
• "The employees were so sweet."
• "Service was fast and polite."
• "Service was extremely fast and friendly."

Cons:

• "Horrible place to work. The manager, Mike, fought with me when trying to get my 15-year old to work until 9:30pm when the NJ State Law clearly states 7:00pm on a school night."
• "First time experience... the lady was very rude and she looked at me like I had seven heads."
• "Not enforcing mask regulations during covid pandemic, not wiping down tables during covid pandemic."
• "The service when I visited was very slow and the employees were still trying to figure things out and the people in charge tried to calmly restrain their frustration of their operation."
• "The employees DO NOT wipe down the tables and chairs after customer leaves."
• "Couldn't hear the orders being called from the seating area, so our food sat for a while."
• "Very dissapointed, food took way too long to get, our order was completely wrong, and my burger was burnt to a crisp."

Price

Pros:

• "Although it is a bit on the pricey side, I would most certainly say that it is indeed worth your money."
• "It’s also quite affordable!"
• "Delicious and great price!"
• "All three were delicious and fairly priced."
• "Great food for the price point."
• "Yes it is a little pricey but I will pay to get food like this."
• "Fair quality. Expected way more from the 'Char' brand. But price is reasonable."