Whitmans Reviews Summary

Category: Hamburger restaurant New York

Address: 331 10th Ave, New York, NY 10001, USA

Phone: +12128371416

Rating: 4.3
based on 161 reviews.

Service

Pros:

  • "Staff was super friendly and answered any questions we had."
  • "The service is superb."
  • "The staff was friendly, attentive, and knowledgeable about the menu."
  • "The service was prompt, and the staff ensured that my dining experience was memorable."
  • "Our server did a check back and food came out quickly, despite the restaurant being busy."
  • "Our bartender Katelyn was fantastic."
  • "The service was also great. Attentive but not obtrusive."

Cons:

  • "Waiter goes through his spiral notepad that looks like a mess, and says he doesn't have our order."
  • "Rude waiters who did not show the minimum intention of helping when we were trying to pay."
  • "The lady who took our order was extremely unfriendly and clearly didn’t want to be there."
  • "Service was very slow and seemed like most of staff just didn’t want to be there."
  • "This is a dirty and disease source restaurant. Don't go there!"
  • "Getting the order in is easy, but to get attention for follow-up was not."
  • "There was never an acknowledgment of us by the wait staff."

Food Quality

Pros:

  • "Tater tots were crispy and hot and the sauce served with it had a nice hit of spiciness."
  • "The burgers here are amazing, and correctly sized for the potato buns they're served on."
  • "The bread was also incredibly soft."
  • "Overall great food and a very nice staff."
  • "The food was fresh, plentiful, reasonably priced and delicious!"
  • "Each burger is a different cut of beef ground for thick puck style patty making."
  • "The burger blend itself was flavorful."

Cons:

  • "The burger was undercooked."
  • "Food tasted good but burgers were cold by the time we got them."
  • "Dry meat, dry bread, not enough sauce on the burger."
  • "The fries were tasteless and improperly fried."
  • "Really dull, flavorless, and bland meat - not true to temperature."
  • "The grill chicken in the chicken club was a little dry and needs to have more sauce to balance it out."
  • "The fries were a bit uninspired."

Atmosphere

Pros:

  • "The atmosphere was lively."
  • "Nice & relaxing atmosphere!"
  • "The restaurant has a cozy and inviting atmosphere that immediately made me feel welcome."
  • "The place is spotless, including the bathroom."
  • "Ambiance was nice and classy."
  • "The atmosphere is very quaint and lovely."
  • "A very enjoyable atmosphere with comfortable seating and a great ambiance."

Cons:

  • "This place looked better from the start and got progressively worse the entire stay."
  • "The seating area is small, making groups larger than 4 difficult to sit down."
  • "The restaurant itself was really nice also and clean!... the only complain i have is that its a very small place so it can get pretty loud."
  • "It was like dining in a college town."
  • "The table was dirty when we sat in (it was a busy Saturday night)."
  • "The ambiance is like a typical American joint, casual with occasional rowdiness from larger parties."
  • "Small place, known for MN style Jucy Lucy hamburgers."

Value

Pros:

  • "Inexpensive American-fare diner and bar on the far West side, just southwest of Midtown and south of Hudson Yards."
  • "It's great for groups and they have a full bar."
  • "Outside of the high-end gourmet (think Minnetta Tavern), you will not find a better burger in the city."
  • "Great prices."
  • "Very reasonable prices for the Manhattan area."
  • "The restaurant has priced its items just right."
  • "Whitman boasts a wide selection of delicious burgers at fair prices and a comfortable atmosphere."

Cons:

  • "Food is on the pricy side."
  • "The total for two burgers, a soda, and one order of fries was 60$ with tip."
  • "Way too expensive for portions given."
  • "The dishes are small compared to the prices."
  • "For paying $22, I expected the portion size to be double the size of what I got."
  • "It's kind of pricey for what you get."
  • "Honestly this restaurant is way overpriced and not worth the money."

Thanks! Your review is awaiting moderation.