Whitmans Reviews Summary
Category: Hamburger restaurant New York
Service
Pros:
- "Staff was super friendly and answered any questions we had."
- "The service is superb."
- "The staff was friendly, attentive, and knowledgeable about the menu."
- "The service was prompt, and the staff ensured that my dining experience was memorable."
- "Our server did a check back and food came out quickly, despite the restaurant being busy."
- "Our bartender Katelyn was fantastic."
- "The service was also great. Attentive but not obtrusive."
Cons:
- "Waiter goes through his spiral notepad that looks like a mess, and says he doesn't have our order."
- "Rude waiters who did not show the minimum intention of helping when we were trying to pay."
- "The lady who took our order was extremely unfriendly and clearly didn’t want to be there."
- "Service was very slow and seemed like most of staff just didn’t want to be there."
- "This is a dirty and disease source restaurant. Don't go there!"
- "Getting the order in is easy, but to get attention for follow-up was not."
- "There was never an acknowledgment of us by the wait staff."
Food Quality
Pros:
- "Tater tots were crispy and hot and the sauce served with it had a nice hit of spiciness."
- "The burgers here are amazing, and correctly sized for the potato buns they're served on."
- "The bread was also incredibly soft."
- "Overall great food and a very nice staff."
- "The food was fresh, plentiful, reasonably priced and delicious!"
- "Each burger is a different cut of beef ground for thick puck style patty making."
- "The burger blend itself was flavorful."
Cons:
- "The burger was undercooked."
- "Food tasted good but burgers were cold by the time we got them."
- "Dry meat, dry bread, not enough sauce on the burger."
- "The fries were tasteless and improperly fried."
- "Really dull, flavorless, and bland meat - not true to temperature."
- "The grill chicken in the chicken club was a little dry and needs to have more sauce to balance it out."
- "The fries were a bit uninspired."
Atmosphere
Pros:
- "The atmosphere was lively."
- "Nice & relaxing atmosphere!"
- "The restaurant has a cozy and inviting atmosphere that immediately made me feel welcome."
- "The place is spotless, including the bathroom."
- "Ambiance was nice and classy."
- "The atmosphere is very quaint and lovely."
- "A very enjoyable atmosphere with comfortable seating and a great ambiance."
Cons:
- "This place looked better from the start and got progressively worse the entire stay."
- "The seating area is small, making groups larger than 4 difficult to sit down."
- "The restaurant itself was really nice also and clean!... the only complain i have is that its a very small place so it can get pretty loud."
- "It was like dining in a college town."
- "The table was dirty when we sat in (it was a busy Saturday night)."
- "The ambiance is like a typical American joint, casual with occasional rowdiness from larger parties."
- "Small place, known for MN style Jucy Lucy hamburgers."
Value
Pros:
- "Inexpensive American-fare diner and bar on the far West side, just southwest of Midtown and south of Hudson Yards."
- "It's great for groups and they have a full bar."
- "Outside of the high-end gourmet (think Minnetta Tavern), you will not find a better burger in the city."
- "Great prices."
- "Very reasonable prices for the Manhattan area."
- "The restaurant has priced its items just right."
- "Whitman boasts a wide selection of delicious burgers at fair prices and a comfortable atmosphere."
Cons:
- "Food is on the pricy side."
- "The total for two burgers, a soda, and one order of fries was 60$ with tip."
- "Way too expensive for portions given."
- "The dishes are small compared to the prices."
- "For paying $22, I expected the portion size to be double the size of what I got."
- "It's kind of pricey for what you get."
- "Honestly this restaurant is way overpriced and not worth the money."
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