Address: 177 Wadsworth Ave, New York, NY 10033, USA
Phone: +12129511984
Rating: 4.4
based on 131 reviews.
Food Quality
Pros:
"This is an amazing burger place."
"They always have fresh food and quality beef."
"When cooked properly, the food is good."
"The burgers are juicy and very flavorful."
"Delicious burgers with angus beef!"
"The fries are thick and crispy."
"The fries were hot and tasty."
Cons:
"The burger patties have no taste to them and are small."
"It just felt like a cheap school grilled cheese."
"The fries don't have a crispy taste, so I wasn't a fan of those."
"It literally tastes and smells like dirt."
"The burgers weren’t just 'not hot' they were still frozen inside, and the cheese wasn’t melted."
"A couple of times this year the fries were dark and extra oily/smoky tasting."
"The cheese here is cheap nacho with no flavor."
Service
Pros:
"Had a delivery and all went well..."
"The service was great and speedy."
"The staff are friendly."
"Very good customer service from the lady at the register was great and helpful."
"This establishment has exceptional customer service."
"The staff had great customer service skills, also."
"Service is good and burgers are cooked to order while you wait."
Cons:
"The delivery guy was extremely rude."
"The staff is always changing though."
"...they just flat put told me they don't deliver! Not a good practice."
"The young lady working the window seemed bothered by my questions and very unwelcoming."
"Food is Great but the service was the worst I really didn’t need his attitude today!"
"The staffs were young and chit chatted with each other the entire time."
"But too often, the order is wrong or cold."
Price
Pros:
"A bit pricey but I'm willing to pay extra for a hormone and antibiotic-free burger."
"It's still a good price for a burger, fries and a drink."
"Burgers that taste *this* good usually cost much, much more."
"Very affordable for the quality."
"For the price of a freshly cooked burger to your desired temperature, it’s a good deal."
"Paid $7.07 with taxes for the Heights burger."
"For this quality at this price just order two."
Cons:
"They charge you for everything except ketchup, mustard, and water."
"Price: $$$, it is too expensive for its small burgers."
"It can get a bit expensive."
"French fries are over priced for the portion you get."
"Decent food but way overpriced."
"The burgers are quite expensive for the area."
"They charge $16 for their meat free burger and they don't even cook it right."
Ambiance
Pros:
"I enjoyed the open wall they have open during the summer."
"It's a very small spot but it feels like stepping into Chelsea (the neighborhood) I like that vibe."
"And there is outdoor seating year round as well which is so rare!"
"In the summer they open up the giant windows on the side so you can sit on either side of the bar."
"The place itself is beautiful! I love the wood."
"Small place. It looks like a garage with garage overhead door converted into some summer outdoor looking food spot in the city in Washington Heights."
"Cozy place with a few small seating areas."
Cons:
"Only problem is that the place is small with very limited seating and booths that don't extend enough to really fit many people or food."
"Heads up for first timers if you are claustrophobic then you will not like it here because it is pretty tight when busy."
"...the packaging used on the burgers is horrible. My burger was all rolled up into a ball...it just was a wet soggy mess."
"This is primarily a takeout & delivery spot - so there is limited seating."
"They don’t have many seating, but a creative way to maximize it."
"Bad service i waited 25 min for my food and also my food was cold...employees were talking all this time..."
"Sometimes it feels like vegans and vegetarians are getting punished with higher prices just because they don’t eat meat."
Menu Variety
Pros:
"Our favorite spot for burgers in Manhattan. Extremely fresh and flavorful beef."
"The fries are always just right not greasy large portions as well."
"They have beef and vegetarian options!"
"They have a lot of vegetarian options and they all taste great."
"Great Burger place in the Heights... The veggie burger is also good, the guac topping is above average and the party has good texture and flavor."
"Really excellent meat & selection of toppings."
"The burger concoctions they create stick with trendy-type burgers."
Cons:
"They seem to have the 'incredible shrinking menu'."
"Every time I decide to order something... the menu has changed yet again."
"As a burger joint is place is probably good, but the veggie burgers are a poor choice."
"If you are looking to eat more plant-based foods or transitioning to becoming a vegan like me, DO NOT order the 100% vegan burger."
"****Update 11/17/20 no longer offer kids meal."
"Also, portions have gone down AND prices have gone up."
"I normally love burger heights but in the last year or so the quality of their food has taken a hit."