Sahara Mediterranean Grill Reviews Summary

Category: Turkish restaurant Staten Island, New York

Address: 1828 Hylan Blvd, Staten Island, NY 10305, USA

Phone: +17189801968

Rating: 4.3
based on 145 reviews.

Food Quality

Pros:

  • "Each were delicious and the portions very generous if you're hungry."
  • "Had an amazing meal here! Highly recommend the Mediterranean salad with lamb gyro and the cold appetisers."
  • "Authentic Turkish food can only be found here."
  • "The food has been consistently good as well as the service and atmosphere."
  • "Everything is always fresh & delicious! I can’t get enough of it!"
  • "The meal itself was beautifully presented and quite delicious."
  • "Food was amazing. Everything was fresh and cooked to perfection."

Cons:

  • "Very slow service, terrible food."
  • "The food was ok and more towards the expensive side."
  • "Good service, below average food."
  • "The calamari were freezer burnt rubbery and tasteless."
  • "The lamb for the gyro was not fresh and severely over salted."
  • "Food wasn’t good at all."
  • "The food in general was very subpar."

Service

Pros:

  • "Service is excellent."
  • "The attentive staff members welcomed me with genuine smiles and provided excellent service throughout my dining experience."
  • "The service was great and respectful."
  • "Fast service, staff was very nice."
  • "The servers are amazing especially the brothers, manager is a great lady."
  • "The servers were extremely friendly and accommodating."
  • "Service was also really quick and my water glass was never empty."

Cons:

  • "They made us wait 20 minutes on the table to place our order and 54 more minutes to get our food, waitress was very rude."
  • "It took a very long time to be served."
  • "Downgrading the review due to their service taking a nose dive, they're rude on the phone even when they're not busy."
  • "Was literally served raw salmon."
  • "Having placed the order had to wait 45 minutes to get our food on the table!"
  • "Food always comes cold, delivery always takes hours to get to u."
  • "Very slow service and it’s a halal food restaurant but allows people to drink alcohol there."

Ambiance

Pros:

  • "The atmosphere was casual, clean and friendly."
  • "Whether you're dining alone, with a partner, or in a group, the restaurant offers a cozy and welcoming atmosphere suitable for any occasion."
  • "The restaurant's ambiance is inviting, with its tasteful décor and comfortable seating."
  • "The place is spacious, clean and contemporary."
  • "Dining room was very clean and modern. Very well put together."
  • "The dining room was bright and spacious."
  • "Grand Sahara is a very nice quiet restaurant."

Cons:

  • "The entire restaurant was hot as if there was no air circulation."
  • "The spot was tight and uncomfortable with elbows hitting the table behind and in front of us."
  • "There was a birthday party going on in the side section towards the end, and the guys were unnecessarily loud!"

Portion Size & Value

Pros:

  • "The portion sizes are generous, ensuring that diners leave fully satisfied."
  • "The price was reasonable."
  • "Food was delicious! Great quality and quantity!"

Cons:

  • "The small Adana Kebab plate we ordered looked like it was the proper portion size for a toddler and was mediocre in terms of flavor."
  • "The few negatives that I found is that the portion size is terrible for the $."
  • "Portion size was smaller than expected and their 'large' plate was the size of what comparable restaurants in the area consider to be a 'small' plate."
  • "The portions are extremely small."
  • "Food portioning is way too small."
  • "The food portioning was small and tasted nothing like Turkish food."
  • "The only disappointment was the calves liver. The portions were very small."

Staff & Management

Pros:

  • "Tony (the owner) is really a nice guy, who seeks to make his customers happy."
  • "The staff was friendly and nice to us."
  • "The staff is friendly and they really care for their customer’s."
  • "The staff is very friendly. They absolutely deserve 5 stars."
  • "Our server Kejda was so patient and helpful to us."
  • "The service was also top notch where everyone was polite and attending."
  • "The service here is impeccable and all the staff are extremely sweet."

Cons:

  • "UNPROFESSIONAL DISGRACEFUL TREATMENT."
  • "We spoke with two very impatient and rude individuals."
  • "They also frequently mess up their orders giving people items different from what was ordered."
  • "Rude and incompetent service who hung up on my mom in Mother's Day."
  • "Management is a complete joke. Steer clear from this place and it’s owner."
  • "The slim white haired young waitress needs to be more welcoming towards customers."
  • "They completely neglected their customers and didn’t even try to offer to fix what had happened."

Delivery & Takeout

Pros:

  • "Have taken out multiple times and will continue to do so."
  • "Food was very fresh and came out quickly."
  • "The food is always delicious and the service never disappoints."

Cons:

  • "Food was delivered wrong hist picking up the phone claims we changed to order."
  • "Food always comes cold, delivery always takes hours to get to u."
  • "First off, if you say delivery is 15 min. I shouldn’t get it an hour and thirty min later."
  • "Over an hour and 45 min wait."
  • "Do you wanna wait more than 1:30 minutes? Then, Grand Sahara is the best place to wait long time."

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