Henry's Fine Jewelry Reviews Summary

Customer Service

Pros:

• "Outstanding customer service, kind and friendly staff."
• "The staff is warm and welcoming, and can accommodate any budget with a little questioning on style, occasion, and range."
• "I was greeted with courtesy & friendliness."
• "The staff were incredibly attentive and welcoming throughout my visit."
• "Always pleasant and cheerful, every one in the store goes above and beyond to be helpful."
• "The staff is incredibly warm, helpful and exceedingly knowledgeable."
• "Henry and his staff were very friendly."

Cons:

• "Henry was very dishonest and tried to oversell me by an approximate 45%."
• "When I questioned him, his arrogance was on full display. He was rude and abrasive, and I’ll never be back."

Quality and Craftsmanship

Pros:

• "Not only will your jewelry be beautiful, but the quality is fantastic."
• "Their jewelry is exquisite."
• "Workmanship is second to none."
• "Henry’s quality of workmanship is superb."
• "The repair and sizing work is always top notch."
• "The quality and craftsmanship of my ring is undeniable."
• "Highly impressed with the quality of work and craftsmanship."

Cons:

• "He refused to credit us and wanted more money."
• "I would strongly discourage others from venturing here."

Value and Pricing

Pros:

• "The whole process was smooth, quick and they didn’t charge me a dime."
• "Henry’s came in at $500!!!! Well worth sending them up, they are beautiful, look brand new."
• "The prices are more than fair and the variety is just right."
• "The repair was very affordable."
• "They are fair priced for their services."
• "Even though all pieces are of the highest quality, you can find what you're looking for and still stay within your budget."
• "Excellent pricing on this too."

Cons:

• "Luckily, another jeweler was able to help us and create a beautiful set without asking for hundreds of dollars in addition."

Professionalism and Expertise

Pros:

• "Very knowledgeable professional service."
• "A jeweler that can service timepieces in-house is truly a rarity these days."
• "Henry is a very knowledgeable jeweler who is patient and helpful."
• "Everyone there is so helpful and knowledgeable!"
• "They have high quality pieces of all styles and knowledgeable sales associates."
• "David was super patient and extremely knowledgeable."
• "The owner and staff are knowledgeable, welcoming and friendly."

Cons:

• "Henry was very dishonest and tried to oversell me by an approximate 45%."