"From the moment you walk in until you walk out, the staff is nothing but amazing."
"The friendly and knowledgeable staff made me felt welcome and comfortable the moment I entered the door."
"Everyone at Martin Jewelers is fantastic from the minute you walk in. They are friendly and extremely knowledgeable."
"The entire staff has been consistently friendly, personable, responsive, knowledgeable about the products they sell and highly professional."
"The staff are very helpful and friendly!"
"The service I received as soon as I walked into the store was amazing."
Cons:
"I really didn’t like the service I got."
"The female tech was a liar and crook... Wanted 65 dollars to change the battery and so called overhaul."
"There 5 star reviews are misleading and they Pay to have the bad reviews removed... Buyer beware!"
Product Selection
Pros:
"They have a very good selection, fair prices and we’re very pleasant to deal with."
"The store has a nice selection of jewelry and watches when you are seeking that special gift."
"The selection of world class timepieces of varying prices makes a selection very easy."
"Store is great and has a large variety of options."
"Martin Jewelers has an enormous selection of Rolex watches."
"They have a great selection of new Omega, Tag Heuer, Oris, and limited edition Seiko watches in store."
"They have a very good selection of jewelry and gift items, we always are able to find just the right thing."
Cons:
"Kind of small, but nice variety."
Quality and Trust
Pros:
"The quality of the pieces are stunning and unique."
"They carry top quality merchandise."
"I’ve been a customer of Martin Jewelers for years because of the trust, integrity and selection of quality watches I am able to see and ask about."
"They are very honest and trustworthy and you can feel very confident that they will take excellent care of your jewelry."
"Martin Jewelers has the best quality jewelry."
"The quality of their work was exemplary."
"They provide good old fashioned customer service which you do not find much anymore!"
Cons:
"They were very expensive and I don’t know if they have performed the work that they said they did."
Repair and Maintenance
Pros:
"They do excellent repair work which is sometimes required, particularly when it comes to watches which may need lubrication and maintenance from time to time."
"Their repair work is amazing!"
"Service staff was very professional and quickly repaired my watch."
"She did two repairs in a very fast turnaround."
"They were able to fix it for me quickly with no issues."
"They helped me get the watch repaired under warranty with a very fast turnaround time."
"They did everything I needed to fix the watch and were very professional!"
Cons:
"When I went to pick up my watch after the repair they told me breitling doesn’t give old parts back."
Pricing and Value
Pros:
"They have a very good selection, fair prices and we’re very pleasant to deal with."
"He gave me a great price and explained everything about the watch to me."
"Pricing is more than fair, follow up and downtime is swift."
"The cost was very reasonable."
"Quality work, quick service, very reasonable price."
"Martin Jewelers also offered us the best price compared to other stores we had visited."
"Absolutely stunning store with items at price points to meet anyone’s budget."
Cons:
"They were very expensive and I don’t know if they have performed the work that they said they did."