Quality Auto and Tire Center Reviews Summary

Category: Brake shop

Address: 150 Bloomfield Ave, Bloomfield, NJ 07003, USA

Phone: +19737437400

Rating: 4.4
based on 125 reviews.

Customer Service

Pros:

  • "The guy at the front desk was exceptional."
  • "The gentlemen at the front desk was extremely helpful and polite."
  • "John and the rest of the crew have given me expert service at a very fair price for over six years."
  • "The staff was friendly and knowledgeable."
  • "The owner is very nice and informative... he let me know exactly what needed to be done and even show me where the problems were."
  • "Eddie took his time to explain the issues with my car and their plan to correct it."
  • "The employees are professional and knowledgable."

Cons:

  • "NEVER GO TO THIS PLACE."
  • "Tuesday comes, they overcharged me, and said that they did an oil change without even telling me."
  • "What a waste of time. Bought an Amazon deal for $49 A/C tune up. Went in on Monday and waited for TWO HOURS before they even told me they didn't have the tube on their machine to put in more freon."
  • "When you ask the guy why didn’t he call or tell me about the oil change, he just stutters."
  • "It was my first experience with them but it was so bad experience bx after I spend over two hours waiting for them to change the car oil."
  • "The old guy Larry is a lie who talks around the problem and tells you a store before he tells you when the work will be done and how much it will be and the story's he tell are lies to."
  • "No communication and just plain ridiculous."

Quality of Work

Pros:

  • "They did the job efficiently, and it cost what they told me it would cost up front."
  • "They have solved difficult problems for me as well as cheerfully handling routine maintenance and upkeep."
  • "Rishi and team provide good service to change my tire."
  • "They helped me with my tire for no cost and put my new tire on that I had delivered to my home the next morning for a minimal fee."
  • "They diagnosed and fixed it on the spot."
  • "They provided excellent service."
  • "Guaranteed work by certified mechanics and done correctly."

Cons:

  • "They said it was the brakes and charged me $1,500. And guess what they didn’t fixed anything the squeaking sound was still there."
  • "I had my front breaks done there spend almost three hundred dollars and had to go back because breaks started making nose two days later."
  • "Instead I got scratches all over the black rims, not balanced and no TPMS installed."
  • "Come to find out, they were not changing the oil filter."
  • "Then to top it off the headlights were not placed in right they were offset."
  • "Went to do a brake fluid flush and the mechanic puts brake fluid all over my truck."
  • "Regret taking my car here had an issue and they said they can fix it and ruined my car."

Price and Honesty

Pros:

  • "They quoted me a price in the 300’s which included labor."
  • "They could've given me $100 off and I would've been satisfied."
  • "I asked them to check my filters, and I was surprised that they told me everything is in good condition you don't need to change."
  • "This place is awesome. Trust their high reviews. Affordable, honest and very respectful of one’s time."
  • "They were ideal — very reasonably priced, efficient, effective, and friendly."
  • "I found them to be fast, thorough, courteous, and affordable—they recommended I replace two balding tires and gave me a great price."
  • "They are honest. I was freaking out how to come up with $1900 to fixed my car. Quality save me a lot of money."

Cons:

  • "They started trying to talk me in to leaving my car there for just one more day also said all the work they are doing is going to be free."
  • "They tried to charge me nearly $200, and I told them I had the Amazon deal - then they STILl charged me an additional $60 ON TOP OF the $45 I paid through Amazon."
  • "Price went from $30 each tire to $50 per tire."
  • "Not professional took 2 hours just to do an oil change n check my wipers which the sloppy front desk guy didn't fix. $120 for an oil change SCAMMERS!"
  • "They replaced an engine in my truck.....cost me $6000."
  • "Worse experience of my life, I got suckered out of $700 by the end of my trip and they only made the problem worse."
  • "Never did I feel like they were trying to up-charge me."

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