Jamaican D's Caribbean & American Restaurant Reviews Summary

Food Quality

Pros:

• "The jerk chicken is absolutely amazing! Especially spicy!"
• "Everything tasted delicious. The food was flavorful without being salty."
• "The oxtails melt in your mouth, but so does the jerk chicken, curry chicken...everything is delicious."
• "The baked chicken was great."
• "The food is ALWAYS fresh and delicious."
• "Everything I got was amazing, seasoned perfectly, made with care."
• "The food was delicious!"

Cons:

• "The chicken was fried with BBQ sauce poured all over them! It was the worst chicken I’ve ever tasted."
• "Mac and cheese is terrible looks and taste like it came straight out of box."
• "The Mac and cheese didn't have much cheese on it and it was hard like it was the end of the batch."
• "The oxtails were ok, but the rice had a horrible taste."
• "The jerk chicken was very white and looked as it it was baked? It lacked seasoning and flavor."
• "The mac & cheese literally tastes like they drowned it in garlic."
• "The mac and cheese, collards and cabbage is disgusting."

Service

Pros:

• "The staff is super friendly."
• "Customer service was quick because the line was growing but I didn't feel that the woman taking my order was rude at all."
• "Staff very helpful, customer service oriented, friendly, professional staff."
• "Had a bit of a wait in line; but the food was Fabulous and worth the wait!!"
• "The staff was nice as well."
• "Staff very friendly and my server Marcia was extremely nice I'm sure to come back here and tall friends!"
• "The staff was friendly and pleasant. 10/10 would recommend!"

Cons:

• "Will never eat here again, I've had better with less wait time."
• "The service was still great. However the food changed a lot like its nasty now."
• "Saleema delivered my SMALL DARK MEAT CURRY CHICKEN PLATTER AND LEFT IT ON MY STEPS, Although my instructions requested my food be handed to me😡"
• "The young lady who was taking my order was talking as if she had an attitude."
• "No one was friendly, I felt rushed, and half-assed listened to."
• "The servers are rude and slow. They also don't pick up the phone."
• "Customer service is beyond horrible."

Portions and Price

Pros:

• "They literally pile up your platter."
• "Great prices."
• "The food is Great! Big portions and reasonable prices!"
• "You get a lot for your money. A medium platter (1 meat and 3 sides) will last at least 2 days easy."
• "It's inexpensive for a good amount of chicken and two sides."
• "You get what you pay for and they definitely give you your money's worth."
• "Not only do you get your money’s worth, the portions are more then enough."

Cons:

• "I was charged $40 for 1 combination platter of Jerk chicken and brown stew mix, with rice, mac and cheese, and cabbage."
• "Was told they don’t sell larges anymore. Like WTH, you don’t sell larges but you’re charging the medium like it’s a large."
• "I never want another platter from here due to the way they pile your food altogether."
• "It has however, gotten pretty expensive from the previous time I've gone. $20 for a chicken platter?"
• "Food was great but bummed that prices went up on oxtail and beef products."
• "The prices were more than DOUBLED!"
• "Please don't eat from here. The quality has gone down over the years and the prices have gone up."

Cleanliness and Hygiene

Pros:

• "The place from the outside is nothing to look at, but it's clean and all the food is up front behind glass."
• "The delivery was quick and double bagged for safety."
• "The establishment was clean."

Cons:

• "Buyer's beware there are other Caribbean spots that are more hygienic."
• "This place is extremely unsanitary no one wear glove, masks, hairnets, nothing makes no sense."
• "The place isn't the cleanest, paint chipping from wood over the food."
• "Employees were all handling money and food without washing their hands in between."
• "The women serving the food don't wear gloves or hair nets, always seem to have an attitude."
• "Apparently they have fail multiple health inspections for multiple reasons one of them being they cook the food in a dirty backyard."
• "Im disappointed at the violations this restaurant got from the city for being nasty inside."

Menu and Availability

Pros:

• "They only have oxtail and salmon on certain days."
• "The Food Is Good here and they have all their specials on Thursdays."
• "I always come here for the oxtails, stewed beef, fried fish or jerk chicken platter."

Cons:

• "They use to have amazing service it was always a line but I never have 2 wait in line anymore food still great the raise the prices and made stuff that always had available to now only having once or twice a week."
• "Wasn't impressed came there when they was about to close so they didn't really have much."
• "The jerk wings had so many 'FEATHERS AND HAIR' on them that I threw them in the trash!!"
• "Will never order from here again. Totally unprofessional and horrible business. Every time I call to order the line is busy, but when it's not, they won't even answer the phone ? How can you run a food joint if you won't even pick up the phone ?"
• "They don't answer their phones so you can inquire about what is available before you waste your time to go there."
• "I'll never understand a restaurant that stays open until 11 PM and runs out of the same item by 5 or 6 everyday!"
• "Some dishes aren't prepared daily, like stew beef...yum, only prepared on certain days."