Caribbean Deck Cafe Reviews Summary

Food Quality

Pros:

• "The food here is absolutely amazing. Definitely authentic flavors the Caribbean."
• "The jerk chicken was on point, the oxtail was perfection, rice and peas hit the spot!"
• "Hands down the best Jamaican/Carribbean food I have tasted in a long time."
• "The oxtail and curry chicken was melting off the bone and the flavor and seasoning was not missing a beat."
• "Food is authentic, fresh, and delicious. The red snapper was cooked perfectly and was very fresh."
• "The food was fresh flavorful and cooked perfectly."
• "The food was amazing, 11/10, I got the brown chicken and I loved it, I was stuffed and for a good price, my family and I were blown away by the service and the food."

Cons:

• "The dumplings were hard as a rock and raw. Tossed them in the trash, inedible."
• "We were slightly disappointed with the seasonings. We expected more flavor."
• "I went to the food truck in the Poconos outlet mall this was by far the worst food I’ve ever had the sweet plantains made me gag they smell like milk unbelievable I’m pretty sure they are from the frozen section will never ever return the rice and peas was so mushy rice disgusting."

Value for Money

Pros:

• "The servicing size on the large plate is good enough for two people and worth the money."
• "A Michelin Star meal at a fraction of the price!"
• "The flavor and spice was amazing plus the quantity you get for the price."
• "Food tasted great, plenty of authentic dishes I remember from being in Jamaica."
• "Great portions and the fish and other meats were cooked perfectly."

Cons:

• "Also the price point was a bit high. $35 for fried Snapper, although it was a large portion, was a bit much."
• "We ordered online and arrived at the restaurant at pick up time, scheduled 40 min later. Guess what? The order wasn't even started and we had to wait an additional 30 min for our dinner."
• "Ordered @ 4:45, they close at 7. Was told they were 'out of food' and my order was cancelled."

Service and Hospitality

Pros:

• "Chef Shaine truly cares about the customer, goes above and beyond to welcome and serve you."
• "Shane the owner is very personable, friendly and is obviously a highly talented chef!"
• "Shane (the owner) made sure to make us very comfortable and was super helpful with ordering."
• "The owner was welcoming, personable, and accommodating."
• "Shane’s hospitality is unlike any other!"
• "The owner is super accommodating and treats his customers well."
• "Shane provided with such wonderful service and hospitality."

Cons:

• "Also, he doesn’t prepare take out food in advance. Drove 20 minutes because pickup was allegedly ready and nothing was even started."
• "Shane is very courteous, although he could use some help at the counter while he is preparing the dishes."
• "Owner is a creep who will use contact info from online ordering to harass you. Avoid!!!"

Ambiance and Atmosphere

Pros:

• "The atmosphere was really cozy and Shaine, the owner and head chef, made us feel so comfortable and welcomed."
• "Shaine took care of us in a private dining room complete with music and lights-a beautiful and fun atmosphere."
• "The area is beautifully decorated. a 💎."
• "The atmosphere is warm and the staff is friendly!"
• "Fantastic little hidden gem in the Pocono Mountains."
• "Shane went above and beyond to create an experience full of delicious food, excellent service, and the perfect atmosphere to celebrate."

Cons:

• "The only thing missing was island music.. ☺️"