The Edge Harlem Reviews Summary

Service

Pros:

• "Service was great."
• "The staff is friendly and attentive will definitely be back the next time I visit NYC."
• "The wait staff are all amazing."
• "Service was just fine! Friendly and attentive staff overall!"
• "Service was professional, friendly and helpful."
• "The wait staff is very friendly and prompt."
• "Friendly, attentive service."

Cons:

• "Major complaint was our waiter who was unfriendly, unattentive, never came back to check on tell us why our food was taking so long."
• "The service wasn't so great though. The waiter forgot half of our order and it wasn't even busy."
• "But I’ve noticed since the last 4 times I’ve been there the wait time for food can be extremely lengthy."
• "Our waitress on the other hand was okay. She never introduced her name and disappeared for long periods of time and forgot to give us water when were were seated."
• "The servers don't seem especially interested in offering much beyond minimum service, even on a quiet night."
• "The service was spotty and we had to ask for things multiple times, a little exhausting."
• "Waiters were rude. The manager was arrogant and dismissive. Service was poor."

Food Quality

Pros:

• "Overall very impressive and reasonably priced."
• "Their fish and chips is the truth!"
• "Had one of the best roasted chicken dishes ever."
• "The burger and fries are the best I’ve had in the city!"
• "The cod fritters were crispy on the outside and hot, hearty & savory on the inside. Perfection!"
• "The plantain crusted crab cakes and the hibiscus sorrel which wasn’t too sweet."
• "Delicious Food. Wonderfully SEASONED."

Cons:

• "The shrimp also tasted super average and overcooked."
• "Burger had no flavor it was so dry, I asked for well done eggs they were watery, the waffles were dry and had no flavor."
• "The food was not that good in my opinion. I first ordered the shrimp and grits. Was not at all presented in a way that would make it enticing to eat."
• "Plaintain crusted crabcakes sounded intriguing when I saw it on the menu so I ordered it. Must say I could not detect the crab!"
• "Shrimp was rubbery/overcooked."
• "The chicken and waffles tasted like they were made yesterday, the grits were cold."
• "Food is not that good. Jerk salmon or chicken is merely blackened salmon/chicken."

Ambiance

Pros:

• "Great place, love the interior decor, lots of live plants."
• "This place has a nice, calm ambiance."
• "It was very comfortable inside."
• "Cozy ambience."
• "The overall vibe was welcoming and chic + cozy."
• "Great atmosphere with caribbean flare."
• "The ambiance is cool."

Cons:

• "Table placement is a tad clumsy somewhat like the service."
• "It was a 1 to 2 hour wait to dine in so take-out became my option."
• "Menu choices were limited and they were out of a few things."
• "Some tables are closer to others than I prefer."
• "They sit you soooo close to other tables! The food was great but I didn’t enjoy it because I felt like the people next to me were apart of my table."
• "Space between tables make passing a challenge for most adults."
• "As soon as you walk in you smell musty. It could use better ventilation."

Value

Pros:

• "Reasonably price. Great portions."
• "Would be a go to local brunch place if I were a local!"
• "Highly recommend and can't wait to go back."
• "The price wasn't bad either as it was under $20 including tip."
• "My bill was under $40, so a really good value for the amount of food and booze."
• "The food was very good."
• "The food was top knotch."