Caribbean soul Food delight Reviews Summary

Category: Caribbean restaurant

Address: 29 Elm Ave, Mt Vernon, NY 10550, USA

Phone: +19145397046

Rating: 4.9
based on 191 reviews.

Customer Service

Pros:

  • "The service is amazing, they are so welcoming and accommodating."
  • "The owners and staff are delightful: bright smile, welcoming heart, willing to listen to the heart of their customers."
  • "The service is amazing they treat you like family as soon as you walk in definitely very satisfying overall."
  • "Immediately greeted me, told me about the specials and took my order."
  • "The customer service is IMMACULATE."
  • "They are the NICEST people!! Their customer service is EVERYTHING!"
  • "The energy & customer service in here is so great."

Cons:

  • "Before I even noticed it was the wrong meal, two employees came running at me screaming you're eating the wrong plate."
  • "Food was good but the service was subpar."
  • "The staff is terrible and rude."
  • "Unfortunately, the food didn't hit the mark for me what i spent."
  • "They forget to put my yams in the bag."

Food Quality

Pros:

  • "The banana pudding you could tell was home made."
  • "The food is ABSOLUTELY DELICIOUS."
  • "The food was hot, tasty, and fresh!"
  • "Everything was seasoned to perfection, made fresh same day."
  • "The salmon is cooked to perfection!"
  • "The food at this place is absolutely amazing! Me and my husband order from here quite often and it never disappoints!!"
  • "The fried chicken chunks and fried shrimp which was well seasoned, well fried and a nice flaky and crispy golden brown batter."

Cons:

  • "Over priced and not fresh seafood!"
  • "The food taste old."
  • "The mac and cheese had a weird texture to it. It wasn't your normal cheese."

Ambiance & Location

Pros:

  • "Restaurant was clean and super convenient."
  • "The music that plays in the background."
  • "Great location near the train station."
  • "The restaurant is clean and well designed."
  • "Good location, across the street from Metro-North Train station."
  • "This is a place of peace, warmth, kindness and love."
  • "A atmosphere that makes you feel like you home or even welcomed in someone else’s home on thanksgiving."

Cons:

  • "The atmosphere is the only thing I didn’t get a chance to witness, considering the only way I know of this place is the window at alternative medicine brewery."
  • "Just a heads up parking is tricky in the area."

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