Address: 856 N Easton Rd, Doylestown, PA 18902, USA
Phone: +12154898889
Rating: 4.5
based on 111 reviews.
Customer Service
Pros:
"The staff are so accommodating and nice."
"Girl in cookie section was pleasant and smiled and helped me to exactly what I needed."
"The staff that makes the sandwiches and pizza were very nice and helpful."
"Staff is friendly and excellent service in all sections."
"The people are utmost the most amazing!"
"Beth who works at the meat and cheese counter was one of the nicest and most helpful associates of any store I have ever been to!"
"Btw, people are incredibly nice and sweet in this store, starting from the cashiers, ending with deli, and take out."
Cons:
"Management is full of ignorant, rude, nonprofessionals."
"Rude male attendant at the ordering station for hoagies."
"The big guy taking orders had an attitude like he was being inconvenienced by having to be there, completely screwed the order up."
"The cashier was beyond rude to me rushing me along demanding that I get closer to another customer."
"I faced staff members at the deli and sandwich stations who refuse to acknowledge me & other customers that have been waiting to be helped."
"The guy in the deli was rude."
"We waited a good 5 minutes for assistance and when we were finally served, the woman was not friendly."
Food Quality
Pros:
"Every time I order this gluten free caprese pizza it’s to perfection!"
"The food is fresh and good, everything is delicious."
"The chocolate cake was super moist and the peanut butter mouse was so rich and velvety."
"The Italian cookies are wonderful. Also try the Italian rum cake. Yum!!"
"They have homemade pasta that is so good, couple it with their own sauce and you have a 5 star meal."
"Yum is the word for the choice of cheeses and fresh meats, pastas and side dishes."
"Pizza was good."
Cons:
"Every time I call to order sandwiches they are made incorrectly."
"One of the worst roast beef hoagies I have ever paid for."
"This place can't get an order correct even if it tried."
"Amongst the worst cheesecakes I've ever experienced. It was dry, grainy, and nearly unpalatable."
"The pizza was very dry, didn't have a whole lot of sauce on it, and what stood out the most is, it really lacked any flavor."
"Both were stale. The coconut cake was so dry."
"The chicken in the Chicken Toscona was so dry and old tasting that it was not edible."
Value for Money
Pros:
"Feed six people for a little over $20."
"Full-size and mini pizzas at very reasonable prices."
"The prices are not bad at all when you consider the quality of what you are getting."
"Great selection of specialty food."
"Big selection of ready to go meals which is very helpful for me."
"Overwhelming selection of quality groceries, love going into this place just to look around."
"The larger store in Warminster is worth the trip for it's pasta and deli selection."
Cons:
"They are $3.25 for one bite size Petit Four."
"Price was a bit steep for a slice though."
"Taste great but you’ll pay costly for very little."
"The prices on many items are inflated and a large number of items are unmarked making shopping difficult."
"Super disappointed in my $11 Greek Salad, which had maybe an ounce of Feta on it and was mostly romaine lettuce."
"I once order a sandwich without being told I would get charged extra for everything on it that came to $24."
"It's a little bit expensive but they products are excellent."
Store Experience
Pros:
"It’s always fun to walk around and check out all the unique stuff they have."
"The first thing that hits you when you walk into Altomonte's is the scent, that indefinable mix of deli and fresh bread and hot bar and herbs and... Mmmmm."
"Clean and excellent variety of produce, baked goods, and even coffee!"
"The store is clean and well stocked with many foods from Italy as well as other European countries."
"Beautiful, clean, and well stocked. Fresh salads, hoagies, pizza, bread, fruit and vegetables, as well as pasta, and condiments."
"They have a very nice and spacious seating area."
"You will fall in love with this place, a little taste of Italy in Doylestown."
Cons:
"The layout is a bit confusing, at least to me."
"Sad, good store but despite the Gov said masks aren't required and most stores are not enforcing this policy Altamonte's is enforcing it."
"I am only giving it 3 stars because of the employees not wearing masks."
"It's very like the food court stops on the turnpike and highways. Loud, confusing, nowhere nice to sit and eat or drink quietly...a lot of plastic trash and waste."
"If you're ordering food to go or eating here, they can't bill you out at the take out counter where you pick up your food."
"Traffic management and parking lot have received some improvements."
"Covid19: 2 employees handling pizza had their masks around their chin."
Health and Safety
Pros:
"They also offer amazing prepared food to take home."
"Great is the word for the service, selection and quality you get."
"We love this place. Great straight from Italy products."
Cons:
"The gentleman coughed at least 5 times, mask down and even began to wipe his nose with gloved hands all while preparing a pizza."
"2 employees, one on the floor and one at the pizza/sandwich area wore masks but underneath their noses."
"Even without the coronavirus an employee who prepares food with in such an unsanitary manner should not be allowed to continue without correction."
"Purchased the store brand frozen gnocchi. Directions said to boil for 10 to 15 minutes... It was mush. Terrible."
"Veal was dry and tasted like iodine, it must have been left over."
"When I finally got to eat my sandwich the chicken was cold and the cheese was not even melted."
"For the second time in a month, I relied on Altomontes to help get me through a party."