Empanada Mama Reviews Summary

Food Quality

Pros:

• "Empanada Mama has constructed a piece of heaven for your palate!"
• "The empanadas are wonderful. Always an interesting variety."
• "Every single bite tasted fresh, and the crust was beautiful, shiny, crisp, and golden-brown."
• "These empanadas are the best I’ve ever had. Flakey, buttery crust. Tender; not chewy."
• "The food was fantastic. What really impressed me about this place is the fact they bake not fry their empanadas."
• "They’re so flavorful and I didn’t even need any sauce they were so moist."
• "So good, and freshly made! The empanadas were hot and the shell was soft and flaky."

Cons:

• "The only one that was a little lack luster was the buffalo chicken. It felt a little too dry for my liking."
• "Had take out once about a year and half ago; both my coworker and I got sick from the food."
• "I didn't really taste they different flavors describe in the menu."
• "Empanadas were good however they gave me a rotten dip that was clearly spoiled."
• "I believe mine were microwaved. The pastries was soggy, and the empanadas were limp."
• "Tried the Korean Beef and Chipotle chicken, they were alright definitely a little dry."
• "some of the empanadas were dry."

Service

Pros:

• "The staff is always friendly and the service is quick."
• "They will even run the order out to your car with a mobile credit card reader if you can't find parking in town!"
• "The staff is friendly and extremely detail oriented."
• "WOW EMPANADA MAMA. I WAS TALKING ON THE PHONE AND WAS GREATED WITH A HELLO AND GRACIOUS WORDS BY THIS GIRL NAMED ALLI."
• "The young ladies working that day provided great service and helped us make a decision on the Empanadas."
• "Staff were great at walking us through the options."
• "Customer service is great! Highly recommend this place!!!"

Cons:

• "This is the 2nd day in a row that staff who is taking food in n out of oven are not wearing their masks."
• "When I order in advance for pick at a specific time, they don't warm up the food until I get there."
• "Your staff was more interested in hanging out with their friends than they were in serving their growing line of customers."
• "asking any question about them and the variety of sauces was met with confusion and discontent."
• "Basically they have no control over their inventory-they take orders and then when you show up they don’t have what I ordered."
• "Taking orders for stuff you don’t have is beyond aggravating-I would have gone elsewhere but not even the courtesy of a call."
• "We ordered 5 vegetarian empanadas and after waiting 10 minutes they sent one chicken empanada by mistake."

Value

Pros:

• "Great price for the quality."
• "The price is totally justifiable by the quality, variety, and freshness."
• "Great little place and reasonable priced."
• "Costs like 9 bucks for 3 empanadas and choice of sauce. (sounds small but its filling)"
• "Every empanada from empanada mama is perfect 😁."
• "The food and service are always great!"
• "This place is an awesome grab and go place."

Cons:

• "The only complaint was that they were a little pricey side."
• "You wait for your food on the sidewalk, Not enough parking spaces, very expensive."
• "I will say it is a little bit pricey, and even at the beginning of the day, they often run out of food that they advertise that day."
• "Really good, but $3.50 each.... expensive for what it is."
• "The prices have drastically went up and it doesn’t even include sauce."
• "They lost my business when there was an additional charge to use a credit card."
• "I think they were a little dry, overprice usually empanadas are $1 to $2."

Ambiance & Convenience

Pros:

• "Super cute pickup window for tasty fusion empanadas!"
• "Perfect place to pick up a quick and healthy dinner!"
• "Great little place in the heart of Doylestown."
• "Empanada Mama is tucked into a little alleyway/parking lot between State and Oakland Streets."
• "It's a cute spot that's tucked away in Doylestown, but if you can find it you'll be sure to walk away satisfied."
• "A quentissential neighborhood favorite is what I consider Empanada Mama to be; consistently friendly, personalized, and warm service."
• "The empanadas are delicious and you can't just have one."

Cons:

• "Unfortunate that you can't eat inside, but these empanadas are worth the awkward walk down the street with an empanada hanging out of your mouth."
• "There isn't really seating. We usually call ahead and order for pick up."
• "There is nowhere to sit in this establishment except two chairs and a counter."
• "But they no longer even allow you in the building."
• "Very limited seating (mostly outdoors), so takeout is usually the better option."
• "Just be prepared to either eat them outside or eat them later somewhere else, as they only have seating for three, inside."
• "Parking however can be a hassle since they're in the heart of the borough..so bring quarters!"