Chengdu 1 Palace Reviews Summary

Food Quality

Pros:

• "Every food item they have on the menu is delicious, every bit of dim sum included."
• "It was some of the freshest tastiest Chinese food I've had in a while."
• "The spicy chili oil fish was light and delicious, with a wonderful mixture of spices."
• "Food is carefully made and taste is way better than ordinary Chinese take out."
• "Both orders came with rice... They were both extremely delicious!"
• "The food from the carts was quite good."
• "The dishes were fresh, flavorful, and cooked to perfection, with seasonal Szechuan specialties on offer that were especially delicious."

Cons:

• "Besides the bad service, food was mediocre at best."
• "Some dishes were too salty, maybe too much MSG."
• "The Dan Dan noodles were very oily."
• "The food was pretty average."
• "Both the Egg-scallion fried rice and a Home Szechuan style special chicken dish were very underwhelming in terms of taste."
• "Dim sum wasn't good."
• "Food was bland and vegetables in the dishes were raw."

Service

Pros:

• "The wait staff here were attentive and friendly."
• "Came here for dim sum and the ladies were on point getting food to us asap."
• "Service is great and staff is friendly and hard working."
• "Delivery or pick up so quick."
• "Service is excellent, friendly staff."
• "Staff is very polite."
• "Staff is always friendly."

Cons:

• "Really good food, though I was there on Chinese New year and the service was terrible."
• "Unfortunately the waiter we had looked so unhappy and miserable."
• "Horrible customer service when there was an issue."
• "The service here was very awful."
• "The service is terrible. You can never find a server when you need one."
• "Service is horrible. The waitress seats you and forgets about you, you actually have to flag her down in order to place your order."
• "Service sucks and food is lousy."

Ambience

Pros:

• "Nice, spacious, stand alone building."
• "On the plus side inside was VERY nice."
• "Nice atmosphere 100% recommend!"
• "It was nice and clean and the servers were polite."
• "The restaurant was clean and not crowded."
• "Very nice and clean place!"
• "The restaurant is also very spacious and well maintained."

Cons:

• "Place looks like a Chinese version of an American Diner."
• "The venue is so old and not so clean, bathroom was up to standard."
• "It smelled stagnant inside. The windows and the treatments were dirty too."
• "Ambience isn't great."
• "Floor was wet and slippery."
• "The whole place needs a remodel, there were random tipped over tables outside in front of the restaurant and a broken window."
• "The outside of the restaurant is somewhat grungy, but this only adds to its aura."

Price

Pros:

• "Super tasty Chinese food at fantastic prices."
• "All that food was under $100. For three people! Great place, great price, great food!"
• "The food we ordered was quite delicious while also being reasonably priced."
• "Prices were reasonable."
• "The price point is very fair!"

Cons:

• "A bit pricey tho..."
• "Items are definitely pricier than they once were."
• "Food was a bit pricey. $10 for shrimp fried rice."
• "The food was not really Szechun because it's not authentic spicy, and the vegetables are over priced."